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Participant
August 2, 2024
Answered

InDesign crashes on opening

  • August 2, 2024
  • 1 reply
  • 386 views

InDesign 19.5 crashes on opening. Went through the FAQs in Adobe to no avail.
Unistalled the program and reinstalled with the same problem.
Restarted MacBook Pro (Ventura 13.2) in safe mode, and opened the program from Creative Cloud and worked OK.

Restarted out of safe mode – old problem back.
Interesting note: I resisted InDesign 2024 and used 2023 – until I had the same problem, which is when I started using 2024.

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Correct answer leo.r

Update to the latest version of Ventura, macOS 13.6.x. It will solve your issue.

1 reply

leo.r
Community Expert
leo.rCommunity ExpertCorrect answer
Community Expert
August 2, 2024

Update to the latest version of Ventura, macOS 13.6.x. It will solve your issue.

Participant
August 2, 2024

A prompt and very helpful reply. I am now running Ventura 13.6.8 and InDesign is working.

THANK YOU!