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Participant
January 11, 2023
Question

InDesign crashes when I upload data to data merge

  • January 11, 2023
  • 2 replies
  • 189 views

When I click "Select Data Source" InDesign crashes. This was not happening 8 months ago. 

This topic has been closed for replies.

2 replies

Rishabh_Tiwari
Community Manager
Community Manager
January 11, 2023

Hi @sagi@nhsa.org ,

 

Sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of InDesign & OS.
  2. Is this happening with a specific file or multiple files?
  3. Is the file saved locally or on any network or external drive?
  4. Does it get stuck after selecting the data source or it crashes and gives you the crash reporter window?

 

We're here to help, just need more information.

 

Regards

Rishabh

Robert at ID-Tasker
Legend
January 11, 2023

Looks like something must've changed in the past 8 months?

 

Have you updated InDesign? 

Have you edited datasource?

Have you reinstalled your computer? 

Have you edited your document? 

Etc. 

Etc. 

 

We are not mind readers...