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Participant
May 17, 2024
Question

Indesign crashes when opening CC libraries

  • May 17, 2024
  • 2 replies
  • 311 views

Hi, 

 

I'm having this issue for a few months now, and after several app updates it still persists. My Indesign crashes as soon as I open cc libraries. As soon as I open the libraries window, I can't do anything, the rainbow loader starts spinning and the only thing I can do is force quit the app (I'm on mac). 

 

Is this a common issue and are there any fixes? 

 

Thanks 

This topic has been closed for replies.

2 replies

Steve Werner
Community Expert
Community Expert
May 17, 2024

If this happens with all your InDesign files when you open CC Libraries, I'd suggest restoring your InDesign preferences and caches. Here's how:

 

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

HARSHIKA_VERMA
Community Manager
Community Manager
May 28, 2024

Hi @defaultfn1r8gtj3s07,

 

Hope you're doing well!

We would like to follow up on your issue. Are you able to resolve the issue by following our expert's suggestion? Please feel free to update the discussion if you need further assistance.

 

We would be happy to help.

 

Thanks,

Harshika

leo.r
Community Expert
Community Expert
May 17, 2024

Your versions of InDesign and macOS?