Participant

Answered

InDesign crashes when ungrouping items

Forum|Forum|5 years ago
February 1, 2021
3 replies
833 views

I am trying to ungroup a rectangle with some text in it and for some reason, EVERY TIME I try to ungroup them using the shortcut keys or from the drop-down menu, InDesign shuts down....happened three times in a row now. Currently using InDesign CC 2021 16.0.2 on iMac running macOS Catalina 10.15.7. - Quad core i7 at 4.2 GHz - 64GB ram - Radeon Pro 575 with 4GB dedicated

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Correct answer Laubender

Hi 1004kue,

will it help, as a workaround of course, if you do not ungroup the items, but instead select all items of that group, copy them to the clipboard and paste them to the page?

You would select all items of the group in two steps:

Select one item inside the group and then do the keyboard shortcut for Select All.

If you are successful with that, copy the selected items to the clipboard, delete the group and as final step paste the items from the clipboard to the page. Do that with command Paste In Place.

Regards,
Uwe Laubender

( ACP )

Ashutosh_Mishra

Inspiring

Hi there,

Sorry to hear about your experience. We have just released Adobe InDesign 2021 (v16.1) with multiple stability & performance fixes.

Please update your app to the latest version & see if it helps with these kinds of issues. Let us know how it goes.

Regards,

Ashutosh

ghengis

Participant

I suddenly had this problem with crashing on grouping too. So I just updated to Indesign18.4.0.56. I used to be an enthusiastic cheerleader for indesign for many years. But over the last year or so I've had apalling problems, not just the ungrouping and crashing business, but situations where masses of text will disappear suddenly from documents. Extremely problematic! What went wrong with Adobe?

L

Laubender

Correct answer

Community Expert

Hi 1004kue,

will it help, as a workaround of course, if you do not ungroup the items, but instead select all items of that group, copy them to the clipboard and paste them to the page?

You would select all items of the group in two steps:

Select one item inside the group and then do the keyboard shortcut for Select All.

If you are successful with that, copy the selected items to the clipboard, delete the group and as final step paste the items from the clipboard to the page. Do that with command Paste In Place.

Regards,
Uwe Laubender

( ACP )

Mike Witherell

Community Expert

Have you first tried resetting preferences?

https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?page=1

Also, you could export your file to IDML and reopen that IDML file to re-build a clean INDD document.

Mike Witherell

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