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Eryn5F86
Participant
June 19, 2024
Question

InDesign Crashes When Using Specific Fonts

  • June 19, 2024
  • 3 replies
  • 576 views

Hello,

I am working on a document in InDesign 2024 and every time I try to use a specific font, the program crashes. I have tried uninstalling, and when the font is missing, the program is able to run fine. However, when I reinstall and try to modify a text frame that uses the font it crashes again. Any suggested workarounds? It is an Adobe font (Halyard). 

This topic has been closed for replies.

3 replies

Robert at ID-Tasker
Robert at ID-Tasker
Legend
June 19, 2024

@Eryn5F86 

 

Maybe your document is corrupted - try IDMLing - export as IDML, open, save with a new name - do not overwrite your original INDD file.

 

Or try to download this font again? Maybe it got corrupted as well?

 

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    June 20, 2024

    Hi @Eryn5F86,

    Thank you for reaching out and sorry to hear you're experiencing crash issue with specific font and text frame. In addition to what our expert has requested and suggested, could you please also submit a crash report including your email address so we can locate the crashes at our end and investigate further?

     

    We will be happy to investigate the issue and help you.

     

    Thanks,

    Harshika

    Bill Silbert
    Community Expert
    Bill SilbertCommunity Expert
    Community Expert
    June 19, 2024

    Have you tried deleting the font in your desktop app and then redownloading it from the Adobe website? I have also been able to fix some problems with Adobe fonts by signing out in the desktop app and then signing in again. I know that these two suggestions seem rather simplistic but I've often found that hitting a mechanical device in the side can often fix its problem. In my experience the world of computers isn't all that different from that.

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      June 19, 2024

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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