Answered
InDesign Crashes When You Click Hyperlinks Panel
I know this was solved years ago, but appaently the issue has returned. When the error report is submitted, it finds mo solution for it. Anytime I click the hyperlinks panel, Indesign crashes immediately. However, I can still select copy and right-click to edit/access hyperlinks for that particular selection. See below for the error report:
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process: Adobe InDesign 2023 [44067]
Path: /Applications/Adobe InDesign 2023/Adobe InDesign 2023.app/Contents/MacOS/Adobe InDesign 2023
Identifier: com.adobe.InDesign
Version: 18.4.0.56 (18400)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2023-07-14 12:58:24.3965 -0500
OS Version: macOS 13.2.1 (22D68)
Report Version: 12
Anonymous UUID: 53693E48-16C8-866D-AB09-0E0665AF7197
Sleep/Wake UUID: 451E7030-1440-4FE4-BC09-8A43ED54B3ED
Time Awake Since Boot: 740000 seconds
Time Since Wake: 594 seconds
System Integrity Protection: enabled
Notes:
dyld_process_snapshot_create_for_process failed with 5
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000800
Exception Codes: 0x0000000000000001, 0x0000000000000800
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [44067]
VM Region Info: 0x800 is not in any region. Bytes before following region: 105553518917632
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
MALLOC_NANO (reserved) 600018000000-600020000000 [128.0M] rw-/rwx SM=NUL ...(unallocated)
Error Formulating Crash Report:
dyld_process_snapshot_create_for_process failed with 5
Kernel Triage:
VM - pmap_enter retried due to resource shortage
VM - pmap_enter retried due to resource shortage
VM - pmap_enter retried due to resource shortage
VM - pmap_enter retried due to resource shortage
VM - pmap_enter retried due to resource shortage
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld 0x183c28f90 lsl::Allocator::free(void*) + 60
1 dyld 0x183c27c2c lsl::UniquePtr<char const>::~UniquePtr() + 52
2 dyld 0x183c27570 dyld4::FileRecord::~FileRecord() + 52
3 dyld 0x183c0f6f8 lsl::UniquePtr<dyld4::Atlas::Image>::~UniquePtr() + 68
4 dyld 0x183c3ba9c lsl::BTree<lsl::UniquePtr<dyld4::Atlas::Image>, std::__1::less<lsl::UniquePtr<dyld4::Atlas::Image> >, false>::NodeCore<31u, 15u>::deallocateChildren() + 116
5 dyld 0x183c3ba68 lsl::BTree<lsl::UniquePtr<dyld4::Atlas::Image>, std::__1::less<lsl::UniquePtr<dyld4::Atlas::Image> >, false>::NodeCore<31u, 15u>::deallocateChildren() + 64
6 dyld 0x183c0f678 lsl::BTree<lsl::UniquePtr<dyld4::Atlas::Image>, std::__1::less<lsl::UniquePtr<dyld4::Atlas::Image> >, false>::clear() + 32
7 dyld 0x183c0f00c dyld4::RuntimeState::freeProcessSnapshot() + 60
8 dyld 0x183c34990 dyld4::APIs::dlopen_from(char const*, int, void*) + 932
9 CoreFoundation 0x184044dd0 _CFBundleDlfcnLoadFramework + 140
10 CoreFoundation 0x1840a9f54 _CFBundleLoadExecutableAndReturnError + 404
11 ObjectModelLib.dylib 0x109adf288 0x109ad0000 + 62088
12 ObjectModelLib.dylib 0x109ae52c4 0x109ad0000 + 86724
13 ObjectModelLib.dylib 0x109ae41f4 0x109ad0000 + 82420
14 ObjectModelLib.dylib 0x109add53c 0x109ad0000 + 54588
15 ObjectModelLib.dylib 0x109b25d44 0x109ad0000 + 351556
16 ObjectModelLib.dylib 0x109b20fc0 ShuksanInit(IStartupScreen* (*)(), IPlugIn*, short) + 3020
17 Adobe InDesign 2023 0x10206280c main + 588
18 dyld 0x183bffe50 start + 2544
Thread 1:
0 libsystem_pthread.dylib 0x183f24e18 start_wqthread + 0
Thread 2:
0 libsystem_kernel.dylib 0x183eed84c __psynch_cvwait + 8
1 libsystem_pthread.dylib 0x183f2a638 _pthread_cond_wait + 1232
2 libc++.1.dylib 0x183e76ac4 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 28
3 dvacore 0x1039e3984 0x10373c000 + 2783620
4 dvacore 0x1039e32c8 0x10373c000 + 2781896
5 dvacore 0x1039e15d0 0x10373c000 + 2774480
6 dvacore 0x1039de384 0x10373c000 + 2761604
7 boost_threads 0x102130648 0x10212c000 + 17992
8 libsystem_pthread.dylib 0x183f2a06c _pthread_start + 148
9 libsystem_pthread.dylib 0x183f24e2c thread_start + 8
Thread 3:
0 libsystem_kernel.dylib 0x183ef0194 kevent + 8
1 PublicLib.dylib 0x105434994 0x104fd0000 + 4606356
2 PublicLib.dylib 0x105434aac 0x104fd0000 + 4606636
3 PublicLib.dylib 0x105435c34 0x104fd0000 + 4611124
4 libsystem_pthread.dylib 0x183f2a06c _pthread_start + 148
5 libsystem_pthread.dylib 0x183f24e2c thread_start + 8
Thread 4:: com.adobe.ngl-ProcessNglIngestEvents-0x16e1fb000
0 libsystem_kernel.dylib 0x183eed84c __psynch_cvwait + 8
1 libsystem_pthread.dylib 0x183f2a638 _pthread_cond_wait + 1232
2 libc++.1.dylib 0x183e76b60 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 100
3 PublicLib.dylib 0x1051f0da8 0x104fd0000 + 2231720
4 PublicLib.dylib 0x1051f510c 0x104fd0000 + 2248972
5 PublicLib.dylib 0x1051f5054 0x104fd0000 + 2248788
6 PublicLib.dylib 0x1051f52a4 0x104fd0000 + 2249380
7 libsystem_pthread.dylib 0x183f2a06c _pthread_start + 148
8 libsystem_pthread.dylib 0x183f24e2c thread_start + 8
Thread 5:: com.adobe.ngl-MonitorSuccessEventsThread-0x16e287000
0 libsystem_kernel.dylib 0x183eed84c __psynch_cvwait + 8
1 libsystem_pthread.dylib 0x183f2a638 _pthread_cond_wait + 1232
2 libc++.1.dylib 0x183e76b60 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 100
3 PublicLib.dylib 0x1051f24f4 0x104fd0000 + 2237684
4 PublicLib.dylib 0x1051f510c 0x104fd0000 + 2248972
5 PublicLib.dylib 0x1051f5054 0x104fd0000 + 2248788
6 PublicLib.dylib 0x1051f52a4 0x104fd0000 + 2249380
7 libsystem_pthread.dylib 0x183f2a06c _pthread_start + 148
8 libsystem_pthread.dylib 0x183f24e2c thread_start + 8
Thread 6:
0 libsystem_pthread.dylib 0x183f24e18 start_wqthread + 0
Thread 7:: com.adobe.ngl-RecurringLogPosting-0x16e42b000
0 libsystem_kernel.dylib 0x183eed84c __psynch_cvwait + 8
1 libsystem_pthread.dylib 0x183f2a638 _pthread_cond_wait + 1232
2 libc++.1.dylib 0x183e76b60 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 100
3 PublicLib.dylib 0x10544f8f0 0x104fd0000 + 4716784
4 PublicLib.dylib 0x1051f510c 0x104fd0000 + 2248972
5 PublicLib.dylib 0x1051f5054 0x104fd0000 + 2248788
6 PublicLib.dylib 0x1051f52a4 0x104fd0000 + 2249380
7 libsystem_pthread.dylib 0x183f2a06c _pthread_start + 148
8 libsystem_pthread.dylib 0x183f24e2c thread_start + 8
Thread 8:
0 libsystem_pthread.dylib 0x183f24e18 start_wqthread + 0
Thread 9:
0 libsystem_pthread.dylib 0x183f24e18 start_wqthread + 0
Thread 10:
0 libsystem_pthread.dylib 0x183f24e18 start_wqthread + 0
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x183eea050 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x183efc11c mach_msg2_internal + 80
2 libsystem_kernel.dylib 0x183ef2c24 mach_msg_overwrite + 452
3 libsystem_kernel.dylib 0x183eea3cc mach_msg + 24
4 CoreFoundation 0x184009bb0 __CFRunLoopServiceMachPort + 160
5 CoreFoundation 0x18400849c __CFRunLoopRun + 1232
6 CoreFoundation 0x184007878 CFRunLoopRunSpecific + 612
7 CFNetwork 0x188a09488 0x1887b6000 + 2438280
8 Foundation 0x184f0c0d0 __NSThread__start__ + 716
9 libsystem_pthread.dylib 0x183f2a06c _pthread_start + 148
10 libsystem_pthread.dylib 0x183f24e2c thread_start + 8
Thread 12:: com.adobe.ngl-RecurringProfileAndAuthStateCheck-0x16e6e7000
0 libsystem_kernel.dylib 0x183eed84c __psynch_cvwait + 8
1 libsystem_pthread.dylib 0x183f2a638 _pthread_cond_wait + 1232
2 libc++.1.dylib 0x183e76b60 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 100
3 PublicLib.dylib 0x105452b94 0x104fd0000 + 4729748
4 PublicLib.dylib 0x1051f510c 0x104fd0000 + 2248972
5 PublicLib.dylib 0x1051f5054 0x104fd0000 + 2248788
6 PublicLib.dylib 0x1051f52a4 0x104fd0000 + 2249380
7 libsystem_pthread.dylib 0x183f2a06c _pthread_start + 148
8 libsystem_pthread.dylib 0x183f24e2c thread_start + 8
Thread 13:: com.adobe.ngl-AuthStatusFileWatcher-0x16e773000
0 libsystem_kernel.dylib 0x183eea050 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x183efc11c mach_msg2_internal + 80
2 libsystem_kernel.dylib 0x183ef2c24 mach_msg_overwrite + 452
3 libsystem_kernel.dylib 0x183eea3cc mach_msg + 24
4 CoreFoundation 0x184009bb0 __CFRunLoopServiceMachPort + 160
5 CoreFoundation 0x18400849c __CFRunLoopRun + 1232
6 CoreFoundation 0x184007878 CFRunLoopRunSpecific + 612
7 CoreFoundation 0x18408e7e8 CFRunLoopRun + 64
8 PublicLib.dylib 0x1053a97d8 0x104fd0000 + 4036568
9 PublicLib.dylib 0x1052242ac 0x104fd0000 + 2441900
10 PublicLib.dylib 0x1051f510c 0x104fd0000 + 2248972
11 PublicLib.dylib 0x1051f5054 0x104fd0000 + 2248788
12 PublicLib.dylib 0x1051f52a4 0x104fd0000 + 2249380
13 libsystem_pthread.dylib 0x183f2a06c _pthread_start + 148
14 libsystem_pthread.dylib 0x183f24e2c thread_start + 8
Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000800 x1: 0x00000001020b0500 x2: 0x0000000000000010 x3: 0x0000000183c28e34
x4: 0x00000001e0ebecf8 x5: 0x0000000183c28c2c x6: 0x00000001e0ebecf0 x7: 0x0000000000000000
x8: 0x000000000000001f x9: 0x0000000000000010 x10: 0x0000000183c75f08 x11: 0x0000000102078498
x12: 0x0000000000000000 x13: 0x0000000000001800 x14: 0x0000000000000009 x15: 0xffffffffffffffff
x16: 0x0000000284411b38 x17: 0xcc44000102079c70 x18: 0x0000000000000000 x19: 0x000000011b6cea30
x20: 0x00000001020b0500 x21: 0x000000011b6cea00 x22: 0x000000000000000f x23: 0x000000016dd9e878
x24: 0x0000000000000109 x25: 0x000000011ce1b994 x26: 0x0000000000000084 x27: 0x0000000109b5e970
x28: 0x0000000109b5e8a0 fp: 0x000000016dd9e610 lr: 0x0000000183c27c2c
sp: 0x000000016dd9e600 pc: 0x0000000183c28f90 cpsr: 0x60001000
far: 0x0000000000000800 esr: 0x92000006 (Data Abort) byte read Translation fault
Binary Images:
0x183bfa000 - 0x183c84ba3 dyld (*) <191e84f1-4b95-39c8-b253-1c1ef56c0fa8> /usr/lib/dyld
0x183f88000 - 0x18445ffff com.apple.CoreFoundation (6.9) <18260df4-69a8-30d3-8175-fb8ae7ae7709> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x109ad0000 - 0x109b53fff ObjectModelLib.dylib (*) <c7fa8ed3-2bf6-3fc4-9040-78d65020d34e> /Applications/Adobe InDesign 2023/Adobe InDesign 2023.app/Contents/MacOS/ObjectModelLib.dylib
0x102060000 - 0x102067fff com.adobe.InDesign (18.4.0.56) <f2b22522-04e9-3dcf-8d5b-f206430f7d37> /Applications/Adobe InDesign 2023/Adobe InDesign 2023.app/Contents/MacOS/Adobe InDesign 2023
0x183f23000 - 0x183f2fffb libsystem_pthread.dylib (*) <9f3b729a-ed04-3e65-adac-d75ad06ebbdc> /usr/lib/system/libsystem_pthread.dylib
0x183ee9000 - 0x183f22feb libsystem_kernel.dylib (*) <3dcd49b9-b3c5-3d90-be40-a3b807cb9cd7> /usr/lib/system/libsystem_kernel.dylib
0x183e6a000 - 0x183ed0ff3 libc++.1.dylib (*) <e2679357-b2af-30d4-8130-50d31765af88> /usr/lib/libc++.1.dylib
0x10373c000 - 0x103cc3fff com.adobe.dvacore.framework (15.4.5) <22cab868-a837-3760-a980-a7012341d21e> /Applications/Adobe InDesign 2023/Adobe InDesign 2023.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x10212c000 - 0x10213bfff com.adobe.boost-threads.framework (15.4.5) <723ea7bb-612a-3417-ad3e-abe608da8ba1> /Applications/Adobe InDesign 2023/Adobe InDesign 2023.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x104fd0000 - 0x1056effff PublicLib.dylib (*) <ba2e9f9d-df8c-3b94-b17a-64d0e6645909> /Applications/Adobe InDesign 2023/Adobe InDesign 2023.app/Contents/MacOS/PublicLib.dylib
0x1887b6000 - 0x188b77fff com.apple.CFNetwork (1404.0.5) <1a0e7c82-ee42-31d5-86c4-9cc499d1d749> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x184eb5000 - 0x1858eefff com.apple.Foundation (6.9) <c62e0110-c636-396a-9cb6-c3c08392b3fa> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
-----------
Full Report
-----------
{"app_name":"Adobe InDesign 2023","timestamp":"2023-07-14 12:58:28.00 -0500","app_version":"18.4.0.56","slice_uuid":"f2b22522-04e9-3dcf-8d5b-f206430f7d37","build_version":"18400","platform":1,"bundleID":"com.adobe.InDesign","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 13.2.1 (22D68)","roots_installed":0,"name":"Adobe InDesign 2023","incident_id":"68C124B5-D786-40EE-903D-A0E11B328366"}
{
"uptime" : 740000,
"procRole" : "Foreground",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "MacBookPro18,1",
"coalitionID" : 88824,
"osVersion" : {
"train" : "macOS 13.2.1",
"build" : "22D68",
"releaseType" : "User"
},
"captureTime" : "2023-07-14 12:58:24.3965 -0500",
"incident" : "68C124B5-D786-40EE-903D-A0E11B328366",
"pid" : 44067,
"translated" : false,
"cpuType" : "ARM-64",
"roots_installed" : 0,
"bug_type" : "309",
"procLaunch" : "2023-07-14 12:58:05.3498 -0500",
"procStartAbsTime" : 17842918002100,
"procExitAbsTime" : 17843374391219,
"procName" : "Adobe InDesign 2023",
"procPath" : "\/Applications\/Adobe InDesign 2023\/Adobe InDesign 2023.app\/Contents\/MacOS\/Adobe InDesign 2023",
"bundleInfo" : {"CFBundleShortVersionString":"18.4.0.56","CFBundleVersion":"18400","CFBundleIdentifier":"com.adobe.InDesign"},
"storeInfo" : {"deviceIdentifierForVendor":"97CAB71E-B820-5098-8F34-3A5439BC412D","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.adobe.InDesign",
"crashReporterKey" : "53693E48-16C8-866D-AB09-0E0665AF7197",
"throttleTimeout" : 2147483647,
"wakeTime" : 594,
"sleepWakeUUID" : "451E7030-1440-4FE4-BC09-8A43ED54B3ED",
"sip" : "enabled",
"vmRegionInfo" : "0x800 is not in any region. Bytes before following region: 105553518917632\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n MALLOC_NANO (reserved) 600018000000-600020000000 [128.0M] rw-\/rwx SM=NUL ...(unallocated)",
"exception" : {"codes":"0x0000000000000001, 0x0000000000000800","rawCodes":[1,2048],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0x0000000000000800"},
"termination" : {"flags":0,"code":11,"namespace":"SIGNAL","indicator":"Segmentation fault: 11","byProc":"exc handler","byPid":44067},
"ktriageinfo" : "VM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\n",
"vmregioninfo" : "0x800 is not in any region. Bytes before following region: 105553518917632\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n MALLOC_NANO (reserved) 600018000000-600020000000 [128.0M] rw-\/rwx SM=NUL ...(unallocated)",
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
"threads" : [{"triggered":true,"id":14711808,"threadState":{"x":[{"value":2048},{"value":4329243904},{"value":16},{"value":6505532980,"symbolLocation":0,"symbol":"lsl::EphemeralAllocator::deallocate_buffer(lsl::Allocator::Buffer)"},{"value":8068525304,"symbolLocation":80,"symbol":"vtable for lsl::EphemeralAllocator"},{"value":6505532460,"symbolLocation":0,"symbol":"lsl::EphemeralAllocator::allocate_buffer(unsigned long, unsigned long, unsigned long, lsl::Allocator**)"},{"value":8068525296,"symbolLocation":72,"symbol":"vtable for lsl::EphemeralAllocator"},{"value":0},{"value":31},{"value":16},{"value":6505848584,"symbolLocation":0,"symbol":"lsl::AllocationMetadata::granules"},{"value":4329014424},{"value":0},{"value":6144},{"value":9},{"value":18446744073709551615},{"value":10808793912},{"value":14718889486482644080},{"value":0},{"value":4755089968},{"value":4329243904},{"value":4755089920},{"value":15},{"value":6137964664},{"value":265},{"value":4779522452},{"value":132},{"value":4457884016,"symbolLocation":48,"symbol":"DBReadXferBytes::ts_BufferServer"},{"value":4457883808}],"flavor":"ARM_THREAD_STATE64","lr":{"value":6505528364},"cpsr":{"value":1610616832},"fp":{"value":6137964048},"sp":{"value":6137964032},"esr":{"value":2449473542,"description":"(Data Abort) byte read Translation 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Graphics: Apple M1 Pro, Apple M1 Pro, Built-In
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AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4387), wl0: Nov 30 2022 02:17:16 version 20.10.965.13.8.7.131 FWID 01-1251c18d
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Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
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