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Correct answer Derek Cross

Save the document as an IDML, reopen it as an InDesign document and resave it with a different file name.

If that doesnt resolve the issue try this:

Divide the document in half and see whether you can open one half successfully and if the other half crashes the application, if so, keep dividing the 'bad" side until (hopefully) you isolate the issue, which may be a corrupt font or image.

2 replies

Derek Cross
Community Expert
Derek CrossCommunity ExpertCorrect answer
Community Expert
August 16, 2022

Save the document as an IDML, reopen it as an InDesign document and resave it with a different file name.

If that doesnt resolve the issue try this:

Divide the document in half and see whether you can open one half successfully and if the other half crashes the application, if so, keep dividing the 'bad" side until (hopefully) you isolate the issue, which may be a corrupt font or image.

Rishabh_Tiwari
Rishabh_Tiwari
Legend
August 16, 2022

Hi @Evan25647664xrey ,

 

Sorry to hear about the trouble. Could you please share a few more details like:

 

  1. As per the crash report, you have InDesign 17.2 and the latest version of InDesign is 17.3 so in which version that file was created? 
  2. Is this happening with other files as well or just this specific file?
  3. Is the file saved locally on your hard drive or on any network folder synched locally? Have you tried changing the location of the file?

 

We're here to help, just need more details.

 

Regards

Rishabh

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