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A
ArnoEnzo23364758
Known Participant
September 21, 2022
Question

InDesign crashes while working in split layout view

  • September 21, 2022
  • 2 replies
  • 1738 views

I keep on running into this issue.
I've had this on both mac and Windows machines, and with two different employers, going back to 2018.

Whenever I'm working in split layout view, InDesign keeps on crashing after a few copy-pastes or other actions (undeterminable what really causes the crash) from one layout view to the other.
Reported it as a bug, but all I get is crickets.
The problem keeps on persisting, while I have to reboot InDesign probably 8-10x per day.

Anyone else seeing this problem?

 

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2 replies

A
ArnoEnzo23364758Author
Known Participant
November 9, 2022

I've figured - I think - what causes the crash.

It structurally happens when I have the split layout view, copy content from one window to the other, and then press Ctrl Z.

InDesign has crashed 5 times this morning in the span of an hour and a half after that combination of steps.

Adobe remains very silent on the issue.

Derek Cross
Community Expert
Derek CrossCommunity Expert
Community Expert
September 21, 2022

How much RAM and spare hard disk capacity do you have?

Have you tried resetting the InDesign preferences?

A
ArnoEnzo23364758Author
Known Participant
September 21, 2022

Hi Derek,

Thanks for your response. RAM and hard disk capacity are plenty (16Gb RAM, excl. scratch disks, 1Tb+ hd capacity).
As I mentioned, this is an issue which goes back over 3 years, on 5 different computers and two operating systems, including newly installed software. This isn't a preferences issue. For your info, yes, on the first two computers quite in the beginning when I first started having this issue, I reset the preferences, obviously without any result.

A
ArnoEnzo23364758Author
Known Participant
September 21, 2022

Edit to add: this issue occured on Windows 7, 8 and 10, and Mac OS Sierra and Catalina.

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