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Participant
October 23, 2023
Question

InDesign Crashes with Dual Monitor

  • October 23, 2023
  • 1 reply
  • 222 views

Hello! My InDesign keeps locking up my computer whenever it is hooked up to a dual monitor. My external screen goes green and my Mac screen goes black. I've spent countless hours trying to figure this out with Apple, but they're telling me it's a software program. I've uninstalled and re-installed InDesign on the computer and it keeps happening. Only when I'm in InDesign and have a dual monitor hooked up. Has anyone found a solution to fix this? I'm at my magazine deadline and I keep losing my work or have to work off one monitor!

 

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1 reply

Robert at ID-Tasker
Legend
October 23, 2023

You forgot three most important pieces on info - Mac version/model, OS version and InDesign's version.

 

Participant
October 24, 2023

2021 Mac, iOS 12.7 and 2024 InDesign