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Participant
January 15, 2023
Question

Indesign crashing

  • January 15, 2023
  • 2 replies
  • 173 views

Can someone please help me? I can't edit anything in Indesign anymore and I really need it for school purposes so it's urgent... Already reinstalled it but nothing helps

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2 replies

Community Expert
January 15, 2023

Your query is not clear

 

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If a document is not behaving well then try 
File>Export 

Choose IDML

Open the IDML in InDesign
Save the file as a new InDesign file with a new name
See if the issue persists.

 

 

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Try resetting your preferences:

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

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Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

Derek Cross
Community Expert
Community Expert
January 15, 2023

Which version of InDesign and OS?
How much RAM and spare hard disk capacity do you have?

Are there any error messages?

Have you tried resetting the InDesign preferences?
1) Close InDesign
2) Double click on Adobe InDesign's icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialogue appears, asking you “Delete InDesign Preference Files?” Click Yes.
If you don't see the question repeat the procedure again.