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noneset
Participating Frequently
February 9, 2020
Question

InDesign crashing/lagging while running with Time Machine

  • February 9, 2020
  • 12 replies
  • 2704 views

On a Mac (latest OS), in the last three versions of Indesign, we continue to experience constant crashing (or beachballing at any random moment making progress exceptionally slow) when apple Time Machine runs. Obviously we solve this by turning time machine off, but this means that its a fight for when to back up the mac and when to work in indesign. Is there a fix, a work around which allows Time Machine to run at the same time? 

 

 

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    12 replies

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    evans53668904
    evans53668904
    Participant
    April 17, 2020

    This has been a persistent problem for me for years. Beachballing everytime I open InDesign when Time Machine is running. Very frustrating.

    N
    nonesetAuthor
    Participating Frequently
    May 12, 2020

    Yep, im still waiting for a possible solution, its clearly a clash in indesign. 

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    February 9, 2020

    You'd need to provide some system information—system version number, what kind of Mac, system memory, other applications running, etc. It sound like a computer with limited RAM. I don't use Time Machine (I use Carbon Copy Cloner), but with 16 Gb of RAM, I never have a problem running a backup while I have InDesign open.

     

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    nonesetAuthor
    Participating Frequently
    February 11, 2020

    Hi Steve, Thanks for helping... One computer is a Macbook Pro Retina 2015 with 16gb of RAM, (only safari, mail and font explorer x pro 7) The second is a Macbook Pro 15 inch 2018 with 32gb RAM and the Third is a Macbook Pro 15 inch 2019 with 32gb RAM all running MacOS Mojave. (both the last two are running the same apps when indesign is open). They all do the same thing, periodic (upon non specific mouse moves) a spinning beach ball, but when Time Machine is turned off the beachballing stops.. Its been doing this since upgrading to creative cloud from creative suite... 

     

     

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    February 11, 2020

    I think you might direct this at the Apple forums. It sounds like something related to Time Machine, not to InDesign.

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