InDesign crashing on Windows 10 Pro
I have a Windows 10 Pro machine, Lenovo Thinkstation with nVidia graphics card, 16GB of RAM, 500GB SSD hard drive. The system is experiencing some freezing from time to time, mostly when using Adobe InDesign.
I just connected to his machine remotely, when he attempted to save his changes to a file, the save as window locked up. Froze, and the only way to get the machine to respond again, at least Indesign wise was to terminate the Indesign Program.
I am running update in Creative Cloud Desktop, there does appear to be one for most applications.
The event logs look clean. There are no noted InDesign Crashes in the application logs.
I don't see anything about the issue in the System log.
Where would I go to see why Indesign Cloud is locking up / not responding?
I would think the computer has enough horsepower to perform well.
Manufacturer: LENOVO
Model: 30BX001AUS
Motherboard: LENOVO 1036
Processor: Intel(R) Xeon(R) W-2123 CPU @ 3.60GHz
Physical Cores: 4
Memory: 15.7 GB
Display Adapter:
| NVIDIA Quadro P2000 |
Monitors:
| Generic PnP Monitor (null x null) |
BIOS Name: S03KT33A
BIOS Version: S03KT33A
BIOS Release Date: 2019-08-05
Power Rating: 350 Watts
Graphics Driver Version:
Physx processor is the P2000, not the integrated graphics
Driver: 425.66
Standard Driver
Seems like regular
I ran updates on all applications, not sure if they will crash still. We're opening a file, making a change and then saving a new version.
What other things can I look at to see why indesign is crashing?
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