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Indesign crashing with text editing and linked text frames

Forum|Forum|7 months ago
September 4, 2025
2 replies
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Indesign works normally for some time but then it crashes when i do simple text editions (like adding space etc) or try to create new pages with automatic/manual linked text frames. I already uninstalled and reinstalled it, restarted my computer, created a new document and added text from 0, but it keeps happening. I sent tons of error reports. Don't know what to do anymore and i have an urgent work to deliver. Is anyone having the same issue?

This is one error report:

<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="26.5.0.202506270759_7140322" clientVersion="26.5.0.202506270759_7140322" applicationName="InDesign" applicationVersion="20.5.0" build="20.5.0.48" source="Windows-Client-WER" crashType="n/a">
<time year="2025" month="9" day="4" hour="9" minute="23" second="45" timeoffset="-180" timezone="Hora oficial do Brasil" crsessionduration="1756988625"/>
<user guid="3e34810a-1db6-4166-ae82-5b44a57369ae"/>
<system platform="Windows 11 Pro" osversion="11.0" osbuild="26100" applicationlanguage="en-us" userlanguage="pt-BR" oslanguage="pt-BR" ram="16068" machine="12th Gen Intel(R) Core(TM) i7-12700H" model="Intel64 Family 6 Model 154 Stepping 3" cpuCount="20" cpuType="8664" cpuFreq="2688 MHz" processorArchitecture="9"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="NVIDIA" adapterRAM="3.9 GB" caption="NVIDIA GeForce RTX 3050 Ti Laptop GPU" description="NVIDIA GeForce RTX 3050 Ti Laptop GPU" driverDate="20250617000000.000000-000" driverVersion="32.0.15.7683" videoModeDescription="2560 x 1440 x 4294967296 cores" pnpDeviceID="PCI\VEN_10DE&DEV_25A0&SUBSYS_0B3F1028&REV_A1\4&38DB61AD&0&0008" installedDisplayDrivers="nvldumdx.dll"/>
<gpuinfo availability="Running/Full Power" adapterCompatibility="Intel Corporation" adapterRAM="128 MB" caption="Intel(R) Iris(R) Xe Graphics" description="Intel(R) Iris(R) Xe Graphics" driverDate="20250604000000.000000-000" driverVersion="32.0.101.6881" videoModeDescription="1920 x 1200 x 4294967296 cores" pnpDeviceID="PCI\VEN_8086&DEV_46A6&SUBSYS_0B3F1028&REV_0C\3&11583659&1&10" installedDisplayDrivers="igd10iumd64.dll,igd12umd64.dll,igdumdim64.dll"/>
</gpu>
<crash exception="EXCEPTION_HEAP_CORRUPTION" exceptionCode="0xc0000374" instruction="0x00007FF82DDBA3B5">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00007FF82DDBA3B5" symbolname="RtlpMuiRegCreateRegistryInfo"/>
<stackStatement index="1" address="0x00007FF82DCA4259" symbolname="LdrResSearchResource"/>
<stackStatement index="2" address="0x00007FF82DCFA8B2" symbolname="RtlSetProcessPreferredUILanguages"/>
<stackStatement index="3" address="0x00007FF82DDBF20A" symbolname="RtlLengthCurrentClearRunForwardEx"/>
<stackStatement index="4" address="0x00007FF82DCF2E9B" symbolname="RtlAllocateHeap"/>
<stackStatement index="5" address="0x00007FF82DD214AA" symbolname="RtlFreeHeap"/>
<stackStatement index="6" address="0x00007FF82B7EE0FB" symbolname="free_base"/>
<stackStatement index="7" address="0x00007FFECDD83245" symbolname="unknown"/>
<stackStatement index="8" address="0x00007FFECF6DCBF4" symbolname="devtech::LinguisticManager::UserDictionaryExtension"/>
<stackStatement index="9" address="0x00007FFECF6DC990" symbolname="devtech::LinguisticManager::UserDictionaryExtension"/>
<stackStatement index="10" address="0x00007FFECF845EC1" symbolname="GetPlugIn"/>
<stackStatement index="11" address="0x00007FFECF845AEF" symbolname="GetPlugIn"/>
<stackStatement index="12" address="0x00007FFECF84597F" symbolname="GetPlugIn"/>
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<stackStatement index="14" address="0x00007FFECEB39CA0" symbolname="GetPlugIn"/>
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<stackStatement index="16" address="0x00007FFECEB36067" symbolname="GetPlugIn"/>
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<stackStatement index="38" address="0x00007FFED02EE88C" symbolname="unknown"/>
<stackStatement index="39" address="0x00007FFEEBFD098B" symbolname="Command::DoImmediate"/>
<stackStatement index="40" address="0x00007FFECFF43BB2" symbolname="unknown"/>
<stackStatement index="41" address="0x00007FFEE22ED65E" symbolname="unknown"/>
<stackStatement index="42" address="0x00007FFEEBFD0F99" symbolname="CmdUtils::ProcessCommand"/>
<stackStatement index="43" address="0x00007FFED02EE4E2" symbolname="unknown"/>
<stackStatement index="44" address="0x00007FFEEBFD098B" symbolname="Command::DoImmediate"/>
<stackStatement index="45" address="0x00007FFECFF43BB2" symbolname="unknown"/>
<stackStatement index="46" address="0x00007FFEE22ED65E" symbolname="unknown"/>
<stackStatement index="47" address="0x00007FFEEBFD0F99" symbolname="CmdUtils::ProcessCommand"/>
<stackStatement index="48" address="0x00007FFED049A6D1" symbolname="unknown"/>
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<stackStatement index="50" address="0x00007FFED049ACC3" symbolname="unknown"/>
<stackStatement index="51" address="0x00007FFED12A23E0" symbolname="unknown"/>
<stackStatement index="52" address="0x00007FFED1DE95B1" symbolname="dvaui::controls::UI_PopupModalDialog::RelayoutEve"/>
<stackStatement index="53" address="0x00007FFED1DE6EE0" symbolname="dvaui::controls::UI_PopupModalDialog::RelayoutEve"/>
<stackStatement index="54" address="0x00007FFF0A5CA02A" symbolname="CPathCreationTracker::EndTracking"/>
<stackStatement index="55" address="0x00007FFED1DEA5AF" symbolname="dvaui::controls::UI_PopupModalDialog::RelayoutEve"/>
<stackStatement index="56" address="0x00007FFF0A5CD857" symbolname="CTrackerEventHandler::LButtonUp"/>
<stackStatement index="57" address="0x00007FFEEBFA61E8" symbolname="CEventDispatcher::DispatchToEventHandlers"/>
<stackStatement index="58" address="0x00007FFEDB5524B3" symbolname="GetPlugIn"/>
<stackStatement index="59" address="0x00007FFEE9BED833" symbolname="dvaui::ui::UI_Node::UI_DispatchPrePointerEvent"/>
<stackStatement index="60" address="0x00007FFEE9BD77EE" symbolname="dvaui::ui::touch::OS_TouchKeyboardManager::UI_HandleTouchKeyboardChange"/>
<stackStatement index="61" EndlessStack="TRUE"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x0000008E315C8A10"/>
<register name="RBX" value="0x00000000C0000374"/>
<register name="RCX" value="0x0000000000000000"/>
<register name="RDX" value="0x00000220C06F4CB8"/>
<register name="RSI" value="0x0000000000000001"/>
<register name="RDI" value="0x00007FF82DE6F0E0"/>
<register name="RSP" value="0x0000008E315C9060"/>
<register name="RBP" value="0x0000008E315C9450"/>
<register name="RIP" value="0x00007FF82DDBA3B5"/>
<register name="EFL" value="0x0000000000000202"/>
<register name="LastExceptionToRip" value="0x0000008E315C9120"/>
<register name="LastExceptionFromRip" value="0x0000000000000000"/>
</registerSet>

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Correct answer Abhishek Rao

Hello,
i tried resetting preferences but didn't work. Dynamic spelling was already turned off, so i unchecked everything inside Spelling just to see what happens and the problem persisted. I can't acess Safe Mode right now, since it's no a Personal notebook.
I didn't have this problem some days ago with smaller files (less than 110 pages), but i'm having this problem now across all files that i try to create with more than 100 pages. GPU is disabled.
The email for the last reports is <------> . For older ones i used<-------->
Thanks for trying to help

Hi @TI32476038hkfl,

Thanks for sharing the update and the email addresses used for the crash reports. I was able to locate the logs using the email you provided, but I'd suggest not posting your email publicly on the community, as it's prohibited and could be misused. Instead, you can share confidential details via DM on the community by clicking on my name and sending a message directly.

Regarding your issue, the team logged a bug related to crashes with large documents and linked text frames, and it seems a fix is now working and is planned to be rolled out in the next release. To try it sooner, you can test the latest pre-release 21.0 build via the Creative Cloud app by going to Apps and then Pre-release. If you don't yet have access to the pre-release build, you can follow the instructions here to join the program: https://adobe.ly/3VcwVnc and https://adobe.ly/4nKTI5R.

Please give this a try and let me know how it goes.

Abhishek

Eugene Tyson

Community Expert

Since the crash log points to LINGUISTICS.RPLN, try:

Go to Edit Preferences Dictionary and switch to a different dictionary, or disable dynamic spelling.

Temporarily remove/rename the LINGUISTICS.RPLN plugin from the InDesign plug-ins folder to test.

Test with a new user dictionary
Delete or move your custom user dictionary (.udc files) from the InDesign settings folder. A corrupted dictionary can trigger these crashes.

Fonts check
Corrupt fonts often trigger crashes during text edits. Validate fonts in Adobe Fonts and remove any locally installed suspicious ones.

GPU switching
Try forcing InDesign to run only on your Intel GPU (or only NVIDIA) in Windows Graphics Settings. GPU driver conflicts sometimes cause heap corruption.

Run in Safe Mode
Start Windows in Safe Mode with Networking and try InDesign. If it stops crashing, some background service or security software may be interfering.

Update or roll back InDesign

If 20.5.0 is a brand-new update, try installing an earlier stable release.

Or check Creative Cloud for any hotfix updates.

Eugene Tyson

Community Expert

Forgot to add

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Anubhav M

Community Manager

Hello @TI32476038hkfl,

Thanks for reaching out! We understand how disruptive it can be when InDesign crashes during your work. Could you please try the steps outlined in this help article? (https://adobe.ly/3V17YuS)

Also, it would be super helpful if you could submit a crash report using your Adobe email address and share the report ID here, so we can track it quickly.
(https://adobe.ly/3JLAD4v)

We really appreciate your patience and support as we work to get this resolved.
Anubhav

TI32476038hkflAuthor

Participant

I tried everthing, but it's still crashing. I even switched notebooks, but the problem keeps happening. Please help me solve it, i sent a report with my email

Abhishek Rao

Community Manager

Hi @TI32476038hkfl,

Thanks for the update and for sending in the crash reports. I wasn't able to locate any logs under your community email, so could you confirm the exact email ID you used when submitting them? That will help me pull the right reports and check with the team.

From the crash details, it looks like the issue may be tied to InDesign's dictionary and spelling module rather than your hardware. To narrow this down, please reset InDesign preferences and then restart. Also, try turning off dynamic spelling and hyphenation under Edit > Preferences > Spelling to see if that prevents the crashes. If the issue persists, please test the issue in safe mode and see if it works there. Ref: https://adobe.ly/3JQ0BE4

Could you also confirm if the crashes happen with specific documents or across all files, and whether GPU performance is enabled in your InDesign preferences? This will help us isolate the cause faster.

Looking forward to hearing how it goes.

Abhishek

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