InDesign crushes when use Scale Tool, how to solve this bug.

Forum|Forum|5 years ago
January 5, 2021
3 replies
643 views

Hi I am having this problem over the years. InDesign can't corp with Scale Tool, I have to minimise the use of Scale Tool, otherwise it crushes every single time if I use Scale Tool for more than 4 times.

It is a serious bug that Adobe really needs to solve it, however it has this issue from version 2018 to today.

Really looking forward to the update.

This topic has been closed for replies.

K

Kurly Kovacs

Participant

I have had the same problem for years. So annoying and I keep presuming one day Adobe will fix it but every update makes no difference. I'd love a fix SOON!

E

Eugene Tyson

Community Expert

You've given no information to reproduce your error.

You have not given your system specs, your operating system, or your version of Indesign.

Ashutosh_Mishra

Inspiring

Hi there,

Sorry to hear about your experience. In addition to what Eric asked, would you mind sharing if the crash happens while working in a specific file or all?

I'd also request you to follow suggestions given on this community post(https://community.adobe.com/t5/indesign/resolve-slow-performance-and-unexpected-behavior-of-indesign/td-p/11487287?page=1) & let us know if it helps.

Regards,

Ashutosh

R

Reuben98BCAuthor

Participant

Hi Ashutosh,

I can't use the scale tool very often. It happens to any file, not limited to a specific file. What happens is if I use scale tool for more than 3-4 times, the software will freeze. So in the dialogue box, I am not able to click into and enter any number, it is just frozen. I can't even right-click at the app icon to select "quit", I can only force quit through Apple command.
Guess what! I just create a new Indesign file, drew a simple rectangular shape and tried to do the scale tool to get a screenshot for you guys then it froze straight away 😞
I am surprised you haven't heard about this bug, however, it was there over years at my different working places, it hasn't been fixed. I hope I explained things well, really hope you intelligent technician can fix it.