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Samuli75
Participating Frequently
January 21, 2009
Question

Indesign CS4/CS3 and Export to PDF problems

  • January 21, 2009
  • 24 replies
  • 30117 views
Hello,

I have been having problems with both Indesign CS3 and CS4 and exporting large documents to a PDF-file. Exporting halts with error messages like: "Failed to Export the PDF file" in CS4 or "Error encountered while reading JPEG image" in CS3.

Problem can be corrected by simply closing InDesign and restarting it and opening the same file again. It appears that problem occurs more often the file is large. Any suggestions how to fix this problem?

I'm using Vista 64-bit and have 8GB memory.
    This topic has been closed for replies.

    24 replies

    A
    Anonymous
    August 15, 2013

    I have had this error MANY times. I always end up having to just go through and randomly delete certain photos with a trial and error process but what I THINK is happening is I think ths error occurs when I copy and paste images either from PowerPoint or email. (In my company not everyone has InDesign so alot of times they do it in PowerPoint and then I redesign it in InDesign and its always easiest to just take their presentation and copy and paste everything back and forth but this is when I have realized there are problems.)

    it's a wild guess, but once I realized and delete the photos that were copied and pasted from PowerPoint and also from email I had no problems.

    None of the other suggestions in this forum had helped me so hopefully this will help someone down the road!

    A
    Anonymous
    October 17, 2014

    It is so frustrating that nearly 6 years after this issue was flagged in this thread (and at least several others), there is no so solution. I feel that I am following est practices. I always use "Place" I am only using the Creative Suite to edit, create manipulate my linked images and I am still getting errors every so often that in a 100+ page document becomes very arduous to troubleshoot. I feel like I almost need to test export every new image or two I place just to figure out the "problem" when it happens. Oh well.

    Peter Spier
    Community Expert
    Peter SpierCommunity Expert
    Community Expert
    October 17, 2014

    Are you still using an old version? You shouldn't expect to see any changes to any version not in current release.

    S
    Samuli75Author
    Participating Frequently
    March 5, 2009
    Further more, only JPEG-pictures with resolution over 3000x3000 pixels seem to be causing problems. Reducing picture size or changing the format to PSD is the solution.
    S
    Samuli75Author
    Participating Frequently
    March 5, 2009
    After doing some testing, I'm quite certain that JPEG-pictures are causing the problems and random "Error encountered while reading JPEG image" error. Simply re-saving the pictures as PSD-format solved out all the problems.

    So, my suggestion is not to use JPEG-pictures with InDesign CS3/CS4.
    S
    Samuli75Author
    Participating Frequently
    March 5, 2009
    Resolution of the linked images varies quite a lot. We always use max. available resolution for the images, since we do use same images for posters and catalogs.

    Images are downsampled to 200 pixels per inch using bicubic downsampling and automatic (JPEG) compression. Image quality is Maximum.
    PDF compatibility is Acrobat 6 (PDF 1.5).
    M
    Adobe Employee
    MatthewLaun
    Adobe Employee
    March 5, 2009
    Samuli,
    What is the resolution of your images, and what are the compression/downsampling settings in the PDF joboptions you're using? I'm suspicious of further issues in the memory allocation methods similar to the one that was addressed in the 6.0.1 update.

    Thanks!
    Matt
    S
    Samuli75Author
    Participating Frequently
    March 4, 2009
    CS4 6.0.1 update did not fix our problems. We are now experimenting by starting to use PSD-format instead of JPEG-format in our picture files. This might cause especially the "Error encountered while reading JPEG image" error.
    M
    Adobe Employee
    MatthewLaun
    Adobe Employee
    February 24, 2009
    There is a fix in the CS4 6.0.1 update which changes how memory is allocated when exporting with downsampling enabled. I'm not certain that this is what users in this thread are experiencing, but it would be good try try and provide feedback about if it solves your problems.

    http://www.adobe.com/support/downloads/product.jsp?product=31&platform=Windows
    _
    _Skyline_1
    Participant
    February 21, 2009
    Just curious. How are we defining "long document" in this thread?

    We have an 84-pg. directory, a 32-pg. real estate guide, and will soon have a 200+ pg. book in production. Are all of these "long documents?"
    Peter Spier
    Community Expert
    Peter SpierCommunity Expert
    Community Expert
    February 17, 2009
    Have you tried Dov's suggestion in post #5?

    Peter
    _
    _tsquareddragrat_
    Participant
    February 17, 2009
    I have a 29 page indesign document that I am trying to export to PDF. One page in particular (pg 4) continually prompts a failure screen that says the application has run out of virtual memory.
    There are two PDF files linked to the page, each approximately 1.75 MB is size, and each having a vector frame. One of the images spills over onto pg 5 and a pdf (3.7MB) from page 5 is partially present on page 4. Pg 5 has no problem exporting.
    I'm running AdobeCS3 with Windows Vista Ultimate on a Dell Precision 4300 (Intel Core2 Duo T7700 2.4 GHz, 3.58 GB RAM, 32 operating system.

    I need to fix this ASAP. Any help is appreciated.
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