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deannan7133360
deannan7133360
Participant
November 18, 2017
Answered

Indesign Cs4 Start Up Issue

  • November 18, 2017
  • 1 reply
  • 354 views

I installed CS4 onto a new Macbook Pro.

All programs work fine except when I open Indesign - it doesn't fully open to the 'new document' start up screen. It's all just blank. Here's a screenshot.

Any ideas?

    This topic has been closed for replies.
    Correct answer Steve Werner

    Take the time to look at the InDesign forum postings over the past few weeks. Or do a search on "InDesign CS4 and High Sierra".

    It doesn't matter that Illustrator and Photoshop may work, InDesign does not. They are different pieces of software.

    1 reply

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    November 18, 2017

    >I installed CS4 onto a new Macbook Pro.

    You first sentence answered the question: CS4 is too old to run High Sierra (macOS 10.13), which is what you would be running on a new MacBook Pro.

    You must upgrade to InDesign CC which requires a subscription. Because you have a new computer, you can't roll back to an earlier macOS version, I'm afraid.

    deannan7133360
    deannan7133360Author
    Participant
    November 19, 2017

    How come all the other software works then? Photoshop and Illustrator are fine.

    Steve Werner
    Community Expert
    Steve WernerCommunity ExpertCorrect answer
    Community Expert
    November 19, 2017

    Take the time to look at the InDesign forum postings over the past few weeks. Or do a search on "InDesign CS4 and High Sierra".

    It doesn't matter that Illustrator and Photoshop may work, InDesign does not. They are different pieces of software.

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