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simonr77269996
simonr77269996
Participant
August 12, 2017
Answered

InDesign CS6 crashing on macOS Sierra

  • August 12, 2017
  • 2 replies
  • 4235 views

Hi,

Can anyone help??

Since Thursday I have been unable to open InDesign without it crashing, the latest updates that I have done on the Mac is for Adobe and the standard Mac updates but this was all done prior and has been working fine until Thursday!!

We have tried deleting the preferences, uninstalling and reinstalling and still it crashes. Thee report that comes up, which not being of the programming world means nothing to me, nor do I know what to be looking for.

Any help greatly received.

Cheers

Simon

This topic has been closed for replies.
Correct answer Derek Cross

InDesign CS6 is not supported by Adobe running under El Capitan or Sierra.

2 replies

Barb Binder
Community Expert
Barb BinderCommunity Expert
Community Expert
August 12, 2017

Unfortunately, everything Derek and John already said is spot on. However, you might find this thread offers a ray or two of hope:

Mac OS X 10.12 Sierra and InDesign CS6 - Panel Problems?

If you don't get anywhere with the recommendations, reconsider the previously-offered advice: upgrade to CC 2017 (supported on Sierra) or roll back your OS to one that supports CS6.

~Barb

~Barb at Rocky Mountain Training
Derek Cross
Community Expert
Derek CrossCommunity ExpertCorrect answer
Community Expert
August 12, 2017

InDesign CS6 is not supported by Adobe running under El Capitan or Sierra.

simonr77269996
simonr77269996Author
Participant
August 12, 2017

Hi,

I have been running on both of these operating systems since they were released with no problems. it has only been since last Thursday.

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
August 12, 2017

Owners of old programs simply have problems with Mac El Capitan/Sierra... none of which is Adobe's fault... Adobe did not change your old program to make it stop working... Apple changed their operating system and THAT is why your old programs won't work, not because of anything Adobe did... Also... every time Apple issues an update, there is the risk that an old program that HAS been working will STOP working... bottom line, old programs require a matching old operating system

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