Skip to main content
ainsleyj95948066
ainsleyj95948066
Participant
February 13, 2017
Answered

Indesign Cs6 no longer opens

  • February 13, 2017
  • 2 replies
  • 391 views

I have contacted Adobe last year with the same frustrating problem, it was resolved.

Ever since I purchased Lightroom, it seems that every time I go to open one of the many indesign documents I have had for years, it's says my Trial has Expired!!!

I have been using Indesign for years on this same computer. Nothing has changed except that I signed up to Creative Cloud for LightRoom and ever since I can't use indesign.

I need this for my business urgently.

Below is the case number from the guy I just spoke to who was unable to help me and said there were no previous notes on the last time this happened - great!

0188660206

    This topic has been closed for replies.
    Correct answer Willi Adelberger

    CS6 is not supported on El Capitan. If it did run, you were happy, but if not, it is as it is promised.

    2 replies

    ainsleyj95948066
    ainsleyj95948066Author
    Participant
    February 13, 2017

    I have OS X El Capitan Version 10.11.5

    Willi Adelberger
    Community Expert
    Willi AdelbergerCommunity ExpertCorrect answer
    Community Expert
    February 13, 2017

    CS6 is not supported on El Capitan. If it did run, you were happy, but if not, it is as it is promised.

    ainsleyj95948066
    ainsleyj95948066Author
    Participant
    February 13, 2017

    Thank you for helping me, the weird thing is that I rang Adobe and they fixed this problem and it was fine. Now it's decided my trial (?) is over. Very strange.

    Willi Adelberger
    Community Expert
    Willi AdelbergerCommunity Expert
    Community Expert
    February 13, 2017

    What OS do you use?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices