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Participant
October 17, 2014
Question

InDesign CS6 won't work with OS X Yosemite

  • October 17, 2014
  • 5 replies
  • 56656 views

Has anyone else had this issue so far? I am running the late 2012 27" iMac and it will not open InDesign. I've just downloaded Yosemite this morning!

Illustrator, Photoshop and Bridge all open with no problems after installing Yosemite. - is not happy!!!

    This topic has been closed for replies.

    5 replies

    NurseRatchet
    Participant
    October 30, 2014

    Yes I am having the same exact issue.  CS6 works fine except for InDesign.  I have used the Java Legacy Updater with no help to the scenario.  Just bounces up/down and then gives me this nice little error message, which I get repeatedly:

    Process:               Adobe InDesign CS6 [18601]

    Path:                  /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

    Identifier:            com.adobe.InDesign

    Version:               8.0.2.413 (8020)

    Code Type:             X86 (Native)

    Parent Process:        ??? [1]

    Responsible:           Adobe InDesign CS6 [18601]

    User ID:               501

    Date/Time:             2014-10-30 21:46:19.275 +1100

    OS Version:            Mac OS X 10.10 (14A389)

    Report Version:        11

    Anonymous UUID:        B71FA47B-7511-EFDE-446A-BABE89BDBEB7

    Time Awake Since Boot: 420000 seconds

    Crashed Thread:        0  Dispatch queue: com.apple.main-thread

    Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

    Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000

    VM Regions Near 0:


    ...and then goes on forever.

      Model Name: MacBook Pro

      Model Identifier: MacBookPro6,1

      Processor Name: Intel Core i7

      Processor Speed: 2.66 GHz

      Number of Processors: 1

      Total Number of Cores: 2

      L2 Cache (per Core): 256 KB

      L3 Cache: 4 MB

      Memory: 8 GB

      Processor Interconnect Speed: 4.8 GT/s

      Boot ROM Version: MBP61.0057.B0F

      SMC Version (system): 1.57f18

    Sooooo frustrating.  Tried re-installing too.  Still not working.

    Ugh.

    Any advice greatly appreciated. 

    Cheers!

    BobLevine
    Community Expert
    Community Expert
    October 30, 2014

    See my original reply.

    October 22, 2014

    If CS5 works, CS6 should also work.

    Check out this video regarding Yosemite and CS5:

    https://www.youtube.com/watch?v=rji14RGVM2A

    Participant
    October 17, 2014

    I updated to Yosemite on my MacBook Air (11-inch, Mid 2011) w/ 4GB RAM and was able to open CS6 Indesign, create a doc with text, photos and a gradient overlapping photo in multiply mode and export to pdf. I also activated fonts in Font Agent Pro v6.204 after creating Indesign document and was able to select those newly activated fonts.

    Steve Werner
    Community Expert
    Community Expert
    October 17, 2014

    When doing the Yosemite upgrade, you'll be prompted for a Java for OS X update. (If you want to see it again, restart your computer.) Follow the link and do the update.

    Legend
    October 17, 2014

    Thanks for sharing the results of your test system. I assume you kept a working live system as well as a toy...!

    BobLevine
    Community Expert
    Community Expert
    October 17, 2014

    In place upgrades are very convenient but they're a crapshoot in my

    experience.

    That said, telling us ID doesn't work gives us nothing to go on.

    Generic advice: Trash prefs and if that doesn't work, uninstall, run cleaner

    tool and then install again.

    benhopkins
    Participant
    October 30, 2014

    Hi Bob,

    Which prefs should I trash and where are they?

    Steve Werner
    Community Expert
    Community Expert
    October 30, 2014

    Here:

    Trash, Replace, Reset, or Restore the application Preferences

    In Yosemite, the easiest way to view the hidden Library folder is to hold down the Option key and select Go > Library.