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hack3rcon
Known Participant
February 13, 2019
Answered

InDesign document damaged.

  • February 13, 2019
  • 3 replies
  • 936 views

Hello,

An InDesign document damaged and when open it, Adobe InDesign closed. Any idea to fix it? Why Adobe never provide any tool to fix damaged documents?

Thank you.

    This topic has been closed for replies.
    Correct answer SanyamTalwar

    There are multiple factors both internal and external to InDesign application that can lead to document corruption. However, I can take a look and see if the file can be repaired. Please email your InDesign file to corrupt_indesign_docs@adobe.com and I will take a look at the document.

    If the file is larger than 10 Mb, you can zip (and password protect) the file and upload to Creative Cloud account (or Dropbox) and send us the document link.

    3 replies

    SanyamTalwar
    SanyamTalwarCorrect answer
    Participating Frequently
    February 13, 2019

    There are multiple factors both internal and external to InDesign application that can lead to document corruption. However, I can take a look and see if the file can be repaired. Please email your InDesign file to corrupt_indesign_docs@adobe.com and I will take a look at the document.

    If the file is larger than 10 Mb, you can zip (and password protect) the file and upload to Creative Cloud account (or Dropbox) and send us the document link.

    H
    hack3rconAuthor
    Known Participant
    February 14, 2019

    Thank you.

    File uploaded here:

    http://s9.picofile.com/file/8352238950/iranol_05.indd.html

    It is UTF-8.

    What is your opinion?

    winterm
    winterm
    Legend
    February 13, 2019

    No. 1: try opening the file as a copy - sometimes it helps.

    Here's some tools for restoring corrupted InDesign documents (may or may not work, no guarantees):

    http://kasyan.ho.com.ua/indd_recovery.html

    http://cyberohub.blogspot.lt/2017/02/indesign-repair.html

    https://redokun.com/resources/batch-convert-idml-file

    Alternatively, you could try email your InDesign file to corrupt_indesign_docs@adobe.com and possibly they will be able to help.

    If the file is larger than 10 Mb, you can zip (and password protect) the file and upload to Creative Cloud account (or Dropbox) and send them a link to the document.

    Also you may find some ideas to try in this thread.

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    February 13, 2019

    InDesign documents are more complex than other formats like a bitmapped image, for example. They are a database.

    If you start to see corruption in a file, you can save it as IDML to have it recreated from scratch. It sounds like you waited too long.

    You might try this recovery service (not free if it works):

    Adobe InDesign File Recovery Service to Recover INDD Files for DTPhttps://markzware.com/file-recovery/adobe-indesign-file-recovery-service-recover-ind...

    Of course, the best method is to use backups. If you're using a service like Dropbox, it will save versions you can revert to.

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