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sivey@pdx
Inspiring
February 5, 2018
Answered

Indesign document prints as a previous version of the document - why?

  • February 5, 2018
  • 3 replies
  • 2316 views

I have a huge document that I have tried saving both to the cloud and to my local drive.and my file looks fine WITHIN Indesign. My edits look beautiful. I currently want to print chapter 15. But when it prints, it prints a previous version. In that print result, I see errors that I have already fixed, not the version I see on my Indesign screen that has been saved.

Note:

  1. I am using Indesign Cloud.
  2. This does not happen to other documents.
  3. I have tried saving the document 'save as' to a different name.
  4. I have rebooted my computer and printer more than once.
  5. I have saved the file both to the cloud and to my hard drive.
  6. I have freed up space on my hard drive (which was very full).
  7. I have tried pdf export, pdf print, and printing directly from within Indesign with the same result.
  8. I notice that my profile with Adobe no longer has the photo I inserted, which seems strange.
This topic has been closed for replies.
Correct answer sivey@pdx

Hi sivey@pdx ,

I think, one thing is left to try:

1. Export your document to IDML.

2. Open the IDML file and save it to a new name.

Check if the contents of the opened IDML reflects the contents of the InDesign document you exported the IDML from.

3. Export to PDF with that new name.

Check if the contents of the PDF reflects the contents of the saved IDML file.

Regards,
Uwe


IDML, yes I did try that yesterday but it gave me a file that was a stripped down version of my document, about a third of the size, and seemed to cause to go wrong with my computer. I resisted going away but I finally deleted it.

HOWEVER, I did solve the problem. I went into my hard drive and got rid of a bunch of files and freed up a bunch of space. Then Windows insisted on doing an update and, against my better judgment, I did the update. Other than making Word my pdf default, all went well. I made Adobe my default and now I seem to be back on track.

3 replies

S
sivey@pdxAuthor
Inspiring
February 5, 2018

I have tried SO MANY things and no luck yet. Wow, this is a nightmare!

Barb Binder
Community Expert
Barb BinderCommunity Expert
Community Expert
February 5, 2018

I notice that my profile with Adobe no longer has the photo I inserted, which seems strange.

Open your CC Desktop application and sign out, and then back in. Click where your avatar should be to sign out/in.

~Barb at Rocky Mountain Training
S
sivey@pdxAuthor
Inspiring
February 5, 2018

I was using a photo rather than an avatar. When I now go into my account that photo has disappeared. I just reloaded another photo and it is awaiting approval.
Why would my photo go away? had it there just fine for quite a while. It makes me wonder if my Adobe profile has been partially corrupted.

Barb Binder
Community Expert
Barb BinderCommunity Expert
Community Expert
February 5, 2018
  • Are you closing the original PDF prior to choosing File > Export > Adobe PDF (Print) in InDesign?
  • Do you have View PDF after Exporting enabled so that you know the newest version of the file is opened, and you are not inadvertently selecting an older version?

~Barb at Rocky Mountain Training
S
sivey@pdxAuthor
Inspiring
February 5, 2018

I do not have any pdf's open when I do this.

I rename the pdf each time and also I always select "view PDF after Exporting" when using export.

Barb Binder
Community Expert
Barb BinderCommunity Expert
Community Expert
February 5, 2018

I always select "view PDF after Exporting" when using export.

And the old version opens?

I have seen this with ink discrepancies. What exactly was updated in the InDesign document that isn't making it into the PDF?

~Barb

~Barb at Rocky Mountain Training
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