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dv8kiwi
dv8kiwi
Inspiring
September 5, 2023
Answered

InDesign does not show as a running app in Windows Task Manager

  • September 5, 2023
  • 4 replies
  • 1541 views

This is a consistent problem. After I open InDesign it does not show as a running app in Windows Task Manager. What is going on here?

 

Indesign 18.5 x64

Windows 22H2 Build 22621.2134

This topic has been closed for replies.
Correct answer dv8kiwi

The issue related to the Extensis plugin (thanks Peter Spier)

In the Extensis plugin settings (plugin preference settings within InDesign under Type>Connect Fonts>CF auto-activation preferences menu) I disabled the "Activate fonts in embedded objects" option

4 replies

dv8kiwi
dv8kiwiAuthorCorrect answer
Inspiring
September 21, 2023

The issue related to the Extensis plugin (thanks Peter Spier)

In the Extensis plugin settings (plugin preference settings within InDesign under Type>Connect Fonts>CF auto-activation preferences menu) I disabled the "Activate fonts in embedded objects" option

dv8kiwi
dv8kiwiAuthor
Inspiring
September 10, 2023

I have done the complete reinstall. This is still happening. The significant factor is that it can't even be force-closed as it doesn't show in Task Manager!

E
Community Expert
Eugene TysonCommunity Expert
Community Expert
September 10, 2023

Must be a third party app

Try starting in safe mode and see if it happens there

dv8kiwi
dv8kiwiAuthor
Inspiring
September 5, 2023

Also it takes a very long time to close, about 2 minutes! And because it doesn't show in Task Manager it can't be force-closed. I have reset prefs, removed cache and reinstalled.

E
Community Expert
Eugene TysonCommunity Expert
Community Expert
September 6, 2023

How are you doing the clean install?

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

dv8kiwi
dv8kiwiAuthor
Inspiring
September 6, 2023

Thanks 

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity Manager
    Community Manager
    September 5, 2023

    Hi @dv8kiwi ,

     

    Thank you for reaching out. Please confirm if you can see other Adobe or InDesign tasks in the Task Manager. Also, does InDesign eventually show up if you keep working on it for some time or it's still missing? Please share a few screenshots or a small video capturing the task manager processes. We'll try our best to assist you.

     

    Thanks

    Rishabh

    dv8kiwi
    dv8kiwiAuthor
    Inspiring
    September 5, 2023

    Thank you Rishabh,

     

    I have now done a complete clean reinstall, and it is now showing in Task Manager as it should. But it is still taking over 2 minutes to close even with no documents open

    Robert at ID-Tasker
    Robert at ID-Tasker
    Legend
    September 5, 2023

    Do you work over a network? Especially have fonts installed "remotely"?

     

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