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Dave Creamer of IDEAS
Community Expert
Community Expert
October 26, 2021

Generally, new updates are treated completely different programs as far as the OS is concerned. It's not the program name that is different, but the path to the program. For example, the latest update today is in a folder called "Adobe InDesign 2022", whereas the previous version was in a folder called "Adobe InDesign 2021". 

 

You have to remove all the old shortcuts/alias from the desktop and the tashbar/dock, then replace the. 

(I got sick of doing this for a dozen apps, so I just keep the Creative Cloud app on my taskbar/dock and got used to opening the programs from there.)

David Creamer: Community Expert (ACI and ACE 1995-2023)
Participant
October 27, 2021

True, its sickening.

Ashutosh_Mishra
Inspiring
October 26, 2021

Hi there,

 

Sorry to hear about your experience. Would you mind sharing the version of the OS & InDesign? Also, please share the error you get while using the shortcut. We'd also appreciate if you could share a small video or screenshots for better understanding.

If you're using Windows/macOS and you selected the option to remove older version while installing latest update, you would see a white icon(or ? in mac) as that app is now removed.

You may need to pin the icon to the taskbar or dock of the app again. Hope it helps.

 

Regards,

Ashutosh

thebrandingroom
Participant
October 26, 2021

I'm on Mac OS Catalina 10.15.7 + Indesign 2021

I'm trying to desinstall…

thebrandingroom
Participant
October 26, 2021

that didn't work

hope for a solution fastly

thebrandingroom
Participant
October 26, 2021

Same problem here: I launch indesign, it's opening then the rainbow circle turns in loop… I made the last update and doesn't solve 😞

 

Spenno
Inspiring
October 26, 2021

I assume you have tried deleting the existing shortcut and just recreating a new one?

Participant
October 26, 2021

Yes, have deleted the shortcuts - didnt help, reinstalled Indesign still the problem same.