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Pluspinta
Pluspinta
Participant
September 17, 2017
Question

InDesign doesn't work!

  • September 17, 2017
  • 3 replies
  • 320 views

Dear all,

I have subscribed on a 1.09 for CC and still haven't a chance to use InDesign.

Please help me to resolve the current situation:

I have installed InDesign properly and open it properly. When I press "Open" button, the picture of InDesign appears and I can see the text "loading tools" changing for "loading smth else" and so on, and then there appears a pop-up window saying "InDesign CC 2017 doesn't work"  and gives an opportunity to close it.

How to make it work?

Looking forward for Your answer,

Ksenia

    This topic has been closed for replies.

    3 replies

    Srishti_Bali
    Srishti_Bali
    Legend
    November 17, 2017

    Hi ksenias,

    Please update the discussion if the issue is resolved or if you have any further query.

    Also, please share the steps that helped you, so that it can help others too.

    Regards

    Srishti

    cmgap
    Community Expert
    cmgapCommunity Expert
    Community Expert
    September 17, 2017

    What happens if you go to Document > New? Can you post a screen shot of the message? What OS are you on?

    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    September 17, 2017

    What is a 1.09?

    It sounds like InDesign was not installed properly. I would suggest removing it and then reinstalling it.

    ~Barb at Rocky Mountain Training
    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    September 17, 2017

    I’m guessing it means September first.

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