Participant

Question

Indesign don't aleatory process quit

Forum|Forum|5 years ago
November 18, 2020
2 replies
307 views

I'm on 16.0 version of indesign.

W10pro

sometimes Indesign don't realy quit i must kill the process if i want open an other time indesign.

It's recent before no problem

Performance

This topic has been closed for replies.

Ashutosh_Mishra

Inspiring

Hi there,

Sorry to hear about your experience. In addition to what @Barb Binder has suggested, I'd request creating a new user account on your machine and see if InDesign has similar behavior there as well. Let us know how it goes. Looking forward to your response.

Regards,

Ashutosh

A

Alexandre5CFAAuthor

Participant

Hi,

Thanks for your help.

I've try ten open and quit on my admin user account, no problem.

after i follow your instructions by create a new user account, it seems no problem too.

But on my (old)user account, the problem come after 2nd open/quit.

I'm a new user PC (before 25years on mac) so if you can where i must look for the problem i thank you so much 😉

have a good night.

Barb Binder

Community Expert

Try rebuilding preferences. Work through the whole post.

https://www.rockymountaintraining.com/adobe-indesign-resetting-preferences-and-deleting-the-cache/

~Barb

~Barb at Rocky Mountain Training

A

Alexandre5CFAAuthor

Participant

I try it rename, delete but the problem continues.

Sorry must continue in french :

en effet parfois en quittant il reste un processus en arrière plan indesign et quand je tente de relancer indeisgn 2 processus sont actif avant que l'un ne se finisse mais jamais Indesign ne se relance.

Si quelqu'un a une solution ?

uninstall indesign , install again ?

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