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February 23, 2024
Question

InDesign error - doesn't open a specific file

  • February 23, 2024
  • 4 replies
  • 283 views

Hello!

 

I'm facing trouble opening a file I was designing. It worked fine until I tried to save a pdf and the program crashed for the first time. Then, when I tried to open the file, it didn't work.

 

I've tried re-starting the computer, and re-installing the program, but nothing seems to work. When I try opening other files it opens normally. I don't understand why this is happening and I really need to be able access the file.

 

Thank you!

This topic has been closed for replies.

4 replies

Robert at ID-Tasker
Legend
February 26, 2024

Next time - please add your file as an attachment - not as contents of your message. 

 

Vivek12
Community Manager
Community Manager
February 23, 2024

@defaultwo0pjd4fvyt4  Sorry for the trouble. Please try the steps mentioned in this link and share the outcome.

Regards,
Vivek

Robert at ID-Tasker
Legend
February 23, 2024

Do you have a backup copy?

 

For how long were you doing just SAVE - without doing SAVE AS with a new name?

 

BobLevine
Community Expert
Community Expert
February 23, 2024

What version of InDesign? What operating system? Is it just this one file? What is the error message? Is the file stored locally?