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C
ciarano82819906
Participant
April 27, 2020
Answered

indesign file corrupted

  • April 27, 2020
  • 3 replies
  • 614 views

Hi there, 

My indesign file has just corrupted with error code 6 and now It will not open again.

This assignment is due tomorrow and it is 50 hours of work. I have tried deleteing the recovery files in the cache but It hasn't worked. 

Can anyone let me know how to fix it or recover an older version of it

 

I have uploaded the file to dropbox here 

https://www.dropbox.com/s/2a4vljm84ydb6ll/Manukau%20slides.indd?dl=0

 

Thank you

 

-Ciaran

This topic has been closed for replies.
Correct answer ciarano82819906

Ok, I managed to make the corrupted file open after deleteing the recovery files and then saved it as a Markup document and it has opened to the last saved version so that it good!

Thanks!

3 replies

O
Olawale28331194627r
Participant
December 3, 2024

Hello 

 

Please I nned your help to recover my damaged indesign file urgently

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
December 3, 2024

Hi @Olawale28331194627r,

 

Sorry to hear about the issue! Could you please share the following details to help us assist you better:

  1. The version of InDesign you’re using.
  2. Your operating system details (Windows/Mac and version).
  3. Was the file saved locally, on the cloud, or on a remote location?
  4. What error message do you see when trying to open the document?

Meanwhile, you can refer to these articles for assistance:

Let me know how it goes!

 

Best,
Abhishek Rao

L
Community Expert
LaubenderCommunity Expert
Community Expert
June 23, 2020

Hi Faisal,

what's your operating system?

 

On Windows 10 the default for the cache files for eg. InDesign 2020 version 15.1.1 is:

USERNAME > AppData > Local > Adobe > InDesign > Version 15.0

 

Quit InDesign, delete the whole folder and restart InDesign.

When in doubt zip the Version 15.0 folder before you remove it.

 

Regards,
Uwe Laubender

( ACP )

C
ciarano82819906AuthorCorrect answer
Participant
April 27, 2020

Ok, I managed to make the corrupted file open after deleteing the recovery files and then saved it as a Markup document and it has opened to the last saved version so that it good!

Thanks!

F
Faisal117468144
Participant
June 23, 2020

how can i delete the recovery files ?

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