InDesign file does not print
I'm working with InDesign CC 2018 and never had any issues with my printer. Now I got a file (I call it file B) from my colleague which does not print (I know it does not print from his computer either). It only shows up quickly in the printer window: looking for printer/waiting for printer to finish, and vanishes.
I tried a few troubleshooting suggestions (save as idml, restart InDesign) but without success. If I create a new file with just a square drawn, this would not print either, while my old files still print. If I restart InDesign and create a new file first thing, it is printing. So there is something about having that file B open that creates errors, and affects all files created after.
Can I somehow restore file B? How could my colleagues application be modified to be able to print and crate printable files?
Thanks so much for any ideas!