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Participant
August 18, 2021
Answered

indesign file names changed and cant open

  • August 18, 2021
  • 2 replies
  • 469 views

My main InDesign folder somehow changed the file names of all my Indesign files to add a weird string of text and numbers. Deleting these still doesnt allow me to open the files. I have never seen this happen.

Any ideas as to what caused this? 

This topic has been closed for replies.
Correct answer Brad @ Roaring Mouse

I hate to say this, but I woud check for malware on your system.

 

2 replies

J E L
Community Expert
Community Expert
August 18, 2021

@Peter5E6E That is really strange. Have you recently moved or copied these files from one server or drive to another? Is there another directory where your original files are stored and if so, can you open, work on, and save those documents normally? It may be a case of malware as @Brad @ Roaring Mouse suggests but this can happen if you are moving or overwriting files.

Brad @ Roaring Mouse
Community Expert
Brad @ Roaring MouseCommunity ExpertCorrect answer
Community Expert
August 18, 2021

I hate to say this, but I woud check for malware on your system.

 

Peter5E6EAuthor
Participant
August 18, 2021

Yes, just unfortunatley confirmed it was ransomware. 😞

Brad @ Roaring Mouse
Community Expert
Community Expert
August 18, 2021

Yoiks. Hope you are able to resolve this successfully