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Participating Frequently
August 14, 2018
Question

Indesign File pages and links menu went blank .

  • August 14, 2018
  • 3 replies
  • 2192 views

Hi:

I hope you can help me with that.

I was working in an 157 pages Indesign document that suddenly went blank and it doesn't show the links or the content of the pages. But the pages are still there , even I cannot select anything.

The file size is 177 MB but if I duplicate it , save as or package it, the file shows empty. It looks locked , but I am pretty sure that nobody is using it .

I hope you can help me with that , I am desperate.

Thanks

M.

    This topic has been closed for replies.

    3 replies

    Barb Binder
    Community Expert
    Community Expert
    July 23, 2020

    The first thing I would do (after Edit > Undo a few times) is select the first text frame in the document and choose Edit > Edit in Story Editor. Is the text visible? If so, let us know and we can help you display it again. If all you see is a single #, then the text is gone. If Undo still doesn't bring it back, restore an earlier version of the document and pick up from there.

     

    ~Barb 

    ~Barb at Rocky Mountain Training
    155design.99286555
    Participant
    July 23, 2020

    Unfortunately no chance to undo

    i saved in the blank state hoping it was simply a viewing error

    15.6 MB file 12.9MB copy saved 1.2 MB idml file saved

    all blank

    the curious thing is all the links are reporting

    but EVERYTHING is gone

    and a select all shows nothing

    Bill Silbert
    Community Expert
    Community Expert
    August 14, 2018

    Can you export it as an IDML and then reopen it in your version of InDesign? Doing this can sometimes clear up corruption in a file.

    Participating Frequently
    August 14, 2018

    I can , but when I do it , it saves only 217 KB and the file is as empty as the other one.

    It doesn't look  good ,

    Thanks

    M.

    Bill Silbert
    Community Expert
    Community Expert
    August 14, 2018

    Did your file consist of one long text thread with anchored images? When you say that the document went blank do you mean completely blank document pages or are there what appear to be empty text frames on the pages? You said that you couldn't select anything but that could be a result of locked (non-primary) text frames from a master page. Try selecting all of the pages in the Pages Panel and choose "Override all Master Page Items" from the Page Panel pull-down menu and then if there are frames there try pulling on their corner handles to open them up and see if the content is still there.

    Derek Cross
    Community Expert
    Community Expert
    August 14, 2018

    Which version of InDesign and OS.

    What were you doing when the document went blank, any error messages?

    Do you have a recent backup version of the document?

    Participating Frequently
    August 14, 2018

    Thanks for answering so quick.

    I have CC 2018 up to date.

    Not sure what I was doing , as I was using more software programs at the moment. No error message or anything .