Skip to main content
JP-NY
Participant
October 5, 2018
Answered

Indesign file wont collect because of missing plugins

  • October 5, 2018
  • 1 reply
  • 676 views

I have a very large Indesign file that someone gave me. When I go to collect the file it is telling me that there is a third-party missing plugin and wont complete the collection. I have tried to save the file as a IDML file but the program crashes after a very long time of trying to save.

How can I remove reference to the missing plugins so I can collect it?

(it is actually a Indesign 6 file and I wold prefer to keep it that way if possible, although I have tried with the trial version of Creative Cloud and have exactly the same issues)

This topic has been closed for replies.
Correct answer JP-NY

Did you send your file to corrupt_indesign_docs@adobe.com ?

Can you place your idml to some dropbox/yadisk?

Did you do "factory reset" of InDesign? Troubleshooting 101: Replace, or "trash" your InDesign preferences [2009 Outdated & Locked]


I was able to collect it using FlightCheck. it identified the plugins as missing but collected the files without issue.

Thanks for your suggestions.

Just curious for the future, what is  corrupt_indesign_docs@adobe.com

all about? Is there a charge for recovery?

1 reply

Geоrge
Legend
October 5, 2018
Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner
JP-NY
JP-NYAuthor
Participant
October 5, 2018

Thanks for your reply. I was able to save the file as an IDML file, but still cant open the IDML. When I try it goes through the long progress bar graph of all the files but then at the end I just get the spinning beach ball and eventually ID crashes without opening the IDML.

Is there no way from the original Indesign File to remove the reference to the plugin?

Geоrge
Legend
October 7, 2018

Did you send your file to corrupt_indesign_docs@adobe.com ?

Can you place your idml to some dropbox/yadisk?

Did you do "factory reset" of InDesign? Troubleshooting 101: Replace, or "trash" your InDesign preferences [2009 Outdated & Locked]

Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner