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PKozyJr
Participant
October 12, 2023
Answered

Indesign freezes after 1 minute 19.0 on Mac Sonoma

  • October 12, 2023
  • 3 replies
  • 1270 views

I updated my Indesign and everything was working fine yesterday. I came into work today and now my Indesign decided to freeze up and crash. I can open a file even but then eventually will crash within seconds of trying to do something. If i wait to open a file it will freeze up and crash.

 

I've tried restarting a couple of times and i also installed the older Indesign 18.5 which i wasn't have any issues with on Sonoma and again that crashed.

 

All other programs are working just fine as in Photoshop and Illustrator.

 

Im running Mac Studio 2022, Sonoma 14.0

    This topic has been closed for replies.
    Correct answer PKozyJr

    Thanks everyone. I talked with Adobe yesterday. Looks like a file could have corrupted something. I reset prefrences and didn't open that file and everything seems to be working now. I'll update if anything else weird happens.

     

    3 replies

    P
    PKozyJrAuthorCorrect answer
    Participant
    October 13, 2023

    Thanks everyone. I talked with Adobe yesterday. Looks like a file could have corrupted something. I reset prefrences and didn't open that file and everything seems to be working now. I'll update if anything else weird happens.

     

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    October 13, 2023

    InDesign 19.0 is not yet fully compatible with Sonoma. You'll probably have to wait until 19.1 or 19.2.

     

    It's best not installing the latest macOS version until  the bugs have been fixed.

    E
    Community Expert
    Eugene TysonCommunity Expert
    Community Expert
    October 13, 2023

    If a document is not behaving well then try 

    File>Export 

    Choose IDML

    Open the IDML in InDesign
    Save the file as a new InDesign file with a new name
    See if the issue persists.

     

    ===

    Reinstalling rarely fixes everything - you can do a complete reinstall using the
    Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

    =========

    Reinstalling rarely fixes everything - you can do a complete reinstall using the
    Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

    ==

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