Indesign freezes when Open New Document

Forum|Forum|1 year ago
November 28, 2024
3 replies
210 views

Hi, I'm having a problem in InDesign CC 2022 v17.2 desktop app on Windows 10 64 bit. When I Open a New Document, InDesign freezes. I've reset the preferences and it hasn't worked. Has anyone been able to solve it without reinstalling? The problem is that there is no longer an installer for this version in Creative Cloud.

Bug

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S

sistemas_8690Author

Participant

After resetting the preferences a few times, I can now Create New Document. Thanks for the feedback.

leo.r

Community Expert

If resetting preferences doesn't help:

Do you have the same issue in InDesign 2025? (If you need to install it, make sure to uncheck the option to overwrite your existing InDesign installations).