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Participant
September 6, 2024
Question

InDesign Freezing on Windows 11 Startup

  • September 6, 2024
  • 3 replies
  • 546 views

hello everyone .. i have a problem with indesign on windows 11 .. suddenly indesign doesnt work .. it loaded untill it gets to blank spread and then it freezes completely .. i tried to remove and download it several times  with different versions and the same issue happens.
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thanks in advance

 

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3 replies

James Gifford—NitroPress
Legend
September 7, 2024

The complete list of fixes is the best resource, but one quick point: InDesign requires at least 16GB of RAM to function. If you're loading it on a system with less memory, it might freeze as you've noted.

Community Expert
September 7, 2024

As they said they tried downloading and installing it several times - the Creative Cloud Tool is the best resource to completely uninstall the software and do a fresh install. 

 

Community Expert
September 6, 2024

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Mike Witherell
Community Expert
Community Expert
September 6, 2024