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S
sbarkin8291715
Participant
November 10, 2016
Answered

InDesign freezing when selecting text

  • November 10, 2016
  • 2 replies
  • 4568 views

I am having an issue with InDesign that is plaguing many of my documents.

Issue:

  • When selecting text with a mouse InDesign freezes up
  • When using Ctl+A there is no issue
  • This is only affecting specific styles, not all styles are affected
  • When clearing the tabs in the affected styles the problem is resolved
  • When setting one tab (after clearing and resolving the issue) the problem resurfaces
  • The styles that are affected have a larger font size (75pt)
  • Even in the styles that are affected the issue is only in the first half of the document
  • The other styles that are working are have tabs set
  • I have not opened these files in a few months, I have upgraded since to the most recent release. I don't remember having any issues prior to the 2017 release

Attempted solutions:

I have attempted the below solutions but they have not helped

  • Restarting my computer
  • Erasing my preferences for InDesign
  • Saving the file as a idml, tried working on the idml and re-saving as a indd
  • Uninstalling and reinstalling InDesign

I anyone has as any resolution or helpful advice please let me know!

Harbs. any suggestions?

Thank you!

Shmuel

    This topic has been closed for replies.
    Correct answer amaarora

    Hi,

    If possible can you please mail me your document so  that we can look into the tabs issue that you are facing?

    Also as a workaround you can try the following:

    Navigate to Preference->Advance Type -> Type Contextual Controls and disable the first preference “show for Character Alternates, Fractions, Ordinals and Ligatures”

    Let me know if this helps

     

    Thanks and regards,

    Aman

     

    [personal email removed as per forum guidelines]

    [Corrupt documents can be sent to idfile@adobe.com  as directed here:
     https://helpx.adobe.com/indesign/kb/troubleshoot-file-issues.html  ]

     

    InDesign Engineering Team

    2 replies

    CDS-37
    CDS-37
    Participant
    August 25, 2020

    This is craziness!! I uninstalled and installed InDesign again andthe isue of freezing text continues. I have 2020 and this seems to be an issue since 2016? I am about to pull my hair off working on a presentation!! HELP!

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    August 25, 2020

    Hi CDS-37

    In addition to uninstalling and reinstalling, did you also try the suggestion from Aman earlier in this thread?

    Navigate to Preferences > Advanced Type > Type Contextual Controls
    and disable the first preference “show for Character Alternates, Fractions, Ordinals and Ligatures”

    Jane

      K
      Katie5E95
      Participant
      August 28, 2020

      Hi @jane-e: I'm having the same issue with a document. Every time I open the document/select a text box/highlight text, really anything, the document freezes. I tried turning off the preference you've mentioned in Advanced Type. Any other suggestions to resolve this issue? It's been ongoing with the last few creative cloud updates. Thanks!

        amaarora
        Community Manager
        amaaroraCommunity ManagerCorrect answer
        Community Manager
        November 10, 2016

        Hi,

        If possible can you please mail me your document so  that we can look into the tabs issue that you are facing?

        Also as a workaround you can try the following:

        Navigate to Preference->Advance Type -> Type Contextual Controls and disable the first preference “show for Character Alternates, Fractions, Ordinals and Ligatures”

        Let me know if this helps

         

        Thanks and regards,

        Aman

         

        [personal email removed as per forum guidelines]

        [Corrupt documents can be sent to idfile@adobe.com  as directed here:
         https://helpx.adobe.com/indesign/kb/troubleshoot-file-issues.html  ]

         

        InDesign Engineering Team

          S
          sbarkin8291715Author
          Participant
          November 10, 2016

          Aman,

          I have followed your suggestion and that workaround has resolved the issue.

          I have emailed you the file so we can get a full resolution to this issue.

          Thanks,

          Shmuel

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