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BryanHearps
Participant
November 22, 2016
Answered

InDesign Graphical Distortion

  • November 22, 2016
  • 1 reply
  • 310 views

Hey Everyone, running a IMAC,27" 3.2GHZ QC I5, TURBO BOOST UP TO 3.6GHZ, AMD RADEON R9 M380 WITH 2GB GDDR5, 16GB 1867MHZ DDR3L MEMORY - 1TB SSD.

InDesign has been having some graphical issues on startup; Please find images attached; Can anyone advise any fixes or ?

Have attempted backing up and removing the following files, issue still happens.

Application "Roaming Data Folder"

/Users/[User Name]/Library/Preferences/Adobe InDesign

Application "local cached data folder"

/Users/[User Name]/Library/Caches/Adobe InDesign

    This topic has been closed for replies.
    Correct answer BryanHearps

    Thats not a real setting to disable. I corrected my issue by migrating to a new user account, the apps settings could not be removed/purged or the account was corrupt. Issue resolved.

    1 reply

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    November 22, 2016

    Turn off the graphic processor: View > Preview on CPU.

    B
    BryanHearpsAuthorCorrect answer
    Participant
    December 7, 2016

    Thats not a real setting to disable. I corrected my issue by migrating to a new user account, the apps settings could not be removed/purged or the account was corrupt. Issue resolved.

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