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sandin85196467
Participating Frequently
May 23, 2026
Question

InDesign Hangs After Placing Images in Versions 21.2 and Later Until Force Quit

  • May 23, 2026
  • 1 reply
  • 0 views

Has anyone else had to repeatedly uninstall the InDesign updates AFTER Version 21.1 x64…..

From Version 21.2 onward I have had to remove it and revert back to the earlier version. This will be the 4th version that won’t work, because InDesigns keeps hanging after I import an image. The only way out of it is to force close InDesign and uninstall the offending version and reinstall the previous stable version. This is my 30th year with Adobe, and the last thing I expected was a monumental stuff up with a program that I use daily. I have been putting up with it, but now I am pretty much over it. Can anyone shed some light on the issue, please? I really would like to get my moneys worth from my long standing Creative Cloud subscription.

Note the blue circle in the image, which continues to spin until I force close InDesign and uninstal this version and reinstall the previous version.

    1 reply

    leo.r
    Community Expert
    Community Expert
    May 23, 2026

    InDesigns keeps hanging after I import an image.

     

    Disable the new Generative AI options in Preferences. These buggy options usually cause the problem you describe. This was discussed in several threads (I’ll post links if I find them). 

    sandin85196467
    Participating Frequently
    May 24, 2026

    Thank you for your response, however I am unable to locate Generative AI options in Preferences. Could you please assist