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Participant
June 1, 2025
Question

InDesign images

  • June 1, 2025
  • 5 replies
  • 293 views

I have used indesign for many years but this has just come up - now I can't see photos, logo and sketches either striped or grey boxes. No errors in links, tried to re-link, tried to un-install InDesign, update and restart. Any one who have a solution?

5 replies

Brad @ Roaring Mouse
Community Expert
Community Expert
June 1, 2025

If you are on a Mac, and your images are stored on an external/remote drive, make sure your Adobe CC apps are listed in Full Disk access in your System Preferences > Security & Privacy. If not, add them all.

BobLevine
Community Expert
Community Expert
June 1, 2025

I agree with Eugene. That has all the looks of a bad GPU preview.

Bill Silbert
Community Expert
Community Expert
June 1, 2025

Try View>Display Performance>High Quality Display. Set this as a preference by doing it with no document open and then quitting the program This will lock it in as a preference.

Willi Adelberger
Community Expert
Community Expert
June 1, 2025

What preview quality has your setting?

Community Expert
June 1, 2025

Try turning off the GPU Performance in the InDesign settings.