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ryan_climbs
ryan_climbs
Participating Frequently
June 27, 2025
Question

inDesign/inCopy Fonts Suddenly Unavailable

  • June 27, 2025
  • 4 replies
  • 522 views

Got a weird one. Suddenly inDesign (and inCopy) are splitting a font that I've used regularly in the past into pieces, rendering them unusable. Minion Variable Concept, which originally just had Regular, Italic, etc. options. now has a slew of "Text-9.500" etc. options, each relating to a different font size. See attached—screenshots are from inCopy, but inDesign shows the same thing. So now when I open a file that uses these, all these "Text-10.000" etc. fonts are missing. 

 

My designer is using the same version of inDesign and the same fonts (he re-sent me the font files, just to confirm) and has no issues. Weirder, if I open an old .indd from a project three months ago, which worked perfectly at the time, I get the same font errors. Even worse: This seems to be making both inDesign and inCopy crash. 

 

I've reinstalled both inCopy and inDesign multiple times, reinstalled the font, tried multiple different files, etc. No luck. macOS 15.5, tried it in inDesign 20.4.1 and 20.4. 

 

Has anyone seen an issue like this before? Its making both of these pieces of software unusable. 

4 replies

rob day
Community Expert
rob dayCommunity Expert
Community Expert
July 3, 2025

Hi @ryan_climbs , Minion Variable Concept is a required font. Could it have been deleted from your InDesign Required folder?

 

    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    June 27, 2025

    Hi @ryan_climbs,

     

    Thanks for trying those suggestions so far. Could you please go ahead and follow the troubleshooting steps our experts recommended, sign out of Creative Cloud, reboot to force a fresh font sync, then clear both the Adobe and system font caches as outlined here: https://adobe.ly/3TgoINL? After that, restart InDesign and check if Minion Variable Concept is back to normal.

    Let me know whether this fixes the issue or if you’re still seeing the issue. 

     

    Looking forward to your observation so that we can take it forward. 

    Abhishek 

      Abhishek Rao
      Community Manager
      Abhishek RaoCommunity Manager
      Community Manager
      July 3, 2025

      Hi @ryan_climbs,

       

      Thanks so much for sharing the screenshots and extra details. It looks like there may be a conflict with the Minion Variable Concept font files you have installed.

      Could you confirm if these fonts are activated from Adobe Fonts or manually uploaded? If they are uploaded, please try removing them from Creative Cloud, restart your system, and see if that resolves the issue.

      If it persists, please clear your Adobe and system font caches (here is the guide: https://adobe.ly/3TgoINL), then reinstall or re-sync the fonts.

      Let me know how it goes.

       

      Looking forward to hearing back from you. 

      Abhishek 

      Joel Cherney
      Community Expert
      Joel CherneyCommunity Expert
      Community Expert
      June 27, 2025

      Your designer sent you... a Minion Variable font? I'd have assumed that you (and they!) would have used Adobe Fonts. In fact, I believe you must have. When you say your designer sent you fonts, did you actually get font files for Minion? Can you show us the screenshot? Note that Minion is not the same font as Minion Variants Concept 

       

      You can log into fonts.adobe.com and check yourself. I'd guys that your first step should be to log all the way out of Creative Cloud, restart your computer, log back in to CC, and try again. Uninstalling and reinstalling the InDesign app from the CC menu won't clear out Adobe font caches.

       

      If just logging out and logging back in doesn't work, there are other steps you can take to manually clear font caches for both Adobe and your OS. 

      ryan_climbs
      ryan_climbsAuthor
      Participating Frequently
      June 27, 2025

      I'm not sure exactly what you'd like to see, but see attached. These are the same font files I've been using for three years. As far as I can tell, its slightly different from any of the Minion fonts in Adobe Fonts. 

       

      I tried logging out, restarting, and logging back in with no luck. 

      Willi Adelberger
      Community Expert
      Willi AdelbergerCommunity Expert
      Community Expert
      June 27, 2025

      What font type are you using the problematic fonts?

      If they are T1 fonts, the are no longer supported. 

      ryan_climbs
      ryan_climbsAuthor
      Participating Frequently
      June 27, 2025

      To be honest, I'm not entirely sure what that means. If I dig around, it looks like Minion Variable Concept is an "OpenType PostScript" font. But I've been using it with no isses for the last three years. It looks like T1 fonts were disables in 2023. Not to mention, my designer is using this font in inDesign with no issue. 

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