Participant

Question

InDesign is messing up the preview

Forum|Forum|6 months ago
November 19, 2025
2 replies
364 views

This happens to me every now and then: InDesign completely messes up the preview on my screen. If I zoom in or out, it usually disappears.

At first, I blamed it on my old computer, where the graphics card was probably failing, but the same problem persists on my new Mac Mini.

It doesn't seem to happen at all; it's completely random.

This issue is still not fixed with the latest update (21.0.1), and it's even worse.

If I move an object with a drop shadow, InDesign "moves" the entire shadow. Zooming in and out doesn't help; I have to completely close and reopen the document for it to work as it should.

andreavagas

Participant

I’m having a similar problem with my preview. My columns will look slightly off, then if I zoom in or out, they appear normal. I thought it was my laptop’s problem, but I got a new one and it’s still a problem. Adobe, we need a fix.

If we could install the programs locally and not have to rely on the cloud, maybe this wouldn’t be a problem. But the cat’s out of the bag.

leo.r

Community Expert

Did you try to disable GPU Performance in preferences, as suggested earlier?

If we could install the programs locally and not have to rely on the cloud, maybe this wouldn’t be a problem. But the cat’s out of the bag.

InDesign is installed locally and its functionality is not relying on the cloud (except for some licensing and AI-related features that are out of the scope of this topic).

andreavagas

Participant

Tell that to my fonts which take 10 minutes to load.

I tried disabling GPU performance but it didn’t work. I have 4 colleagues who are also having this issue.

BobLevine

Community Expert

Disable GPU Performance in your InDesign preferences.

Anubhav M

Community Manager

Hello @holgerv265338,

I'm sorry to hear about your experience. Could you please share a link to a sample file, along with a screen recording of your workflow and the issue that occurs after uploading it to a file-sharing service, so we can review it with the team?

Looking forward to hearing from you.

Anubhav

H

holgerv265338Author

Participant

Here's the testfile

https://www.dropbox.com/scl/fi/52r78u3hqknim2lfi3n30/Test.zip?rlkey=a2qygun7s2za9ilsxpmlxkh8v&dl=0

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