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leighg83968662
Participant
April 15, 2024
質問

indesign is unable to save this file we tried but it appears to be damaged - saving into our server

  • April 15, 2024
  • 返信数 3.
  • 559 ビュー

Hi everyone

 

I'm getting the error "indesign is unable to save this file we tried but it appears to be damaged" when trying to save any indesign file to my server, this is a brand new mac - only bought this week, running 14.4.1 sonoma and also the latest indesign (19.3)

 

I can save to the computer just fine.

 

このトピックへの返信は締め切られました。

返信数 3

leo.r
Community Expert
Community Expert
April 15, 2024
quote

when trying to save any indesign file to my server,


By @leighg83968662

 

also, what kind of server is that? a corporate network, or cloud service etc.

Robert at ID-Tasker
Legend
April 15, 2024
quote

I can save to the computer just fine.


By @leighg83968662

 

Then something is wrong with your server - are you sure you have writing rights?

 

Or maybe connection to your server is too slow?

 

leighg83968662
Participant
April 15, 2024

I can save onto the server just fine with all of the other CS applications. 

 

Robert at ID-Tasker
Legend
April 15, 2024
quote

I can save onto the server just fine with all of the other CS applications. 

 

By @leighg83968662

 

I think from v18 - InDesign is very picky with the speed of servers...

 

Can you try with a fresh empty doc - so there will be minimal amount of data to save?

 

BobLevine
Community Expert
Community Expert
April 15, 2024

There were a lot of InDesign-related bugs in Sonoma prior to 14.3. Current version is 14.4.

Update it.

leighg83968662
Participant
April 15, 2024

Hi Bob, i'm running the latest OSX