nicholass20437531

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InDesign keeps flickering to a black preview

Forum|Forum|1 year ago
June 9, 2024
2 replies
1876 views

Hello everyone, Im running a Mac Studio M2 Ultra with an XDR display. When I go through my INDD file clicking on links and such the display tries to preview but it gives me black (no preview). Then if I move my mouse the black preview is almost attached to it and I can move it around just by moving my mouse. Seems like a video card issue to me. I tried recording it using "Screen Recording" (Command/Shift/5) but of course it works perfect when I have it recording. As soon as I turn off the Screen Recording it goes right back to flaching big blocks of black. I recorded it with my phone. Im going to post those. Any help would be greatly appreciated

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Correct answer BobLevine

Disable GPU performance in your InDesign preferences.

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Your versions of InDesign and macOS? If you're on Ventura or Sonoma make sure they're up-to-date.

nicholass20437531Author

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Sonoma 14.5

INDD 19.4

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Correct answer

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Disable GPU performance in your InDesign preferences.

nicholass20437531Author

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Here is another vid

nicholass20437531Author

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This has been happening for about 4 months now. I have jusy drealt with it because im not using INDD all the time.

I have tried:

Restarting machine

Uninstalling/Reinstalling INDD

Adjusting Display Performance

Same results.

Very strange that when I try to do a screen record with Quicktime it works flawlesly. Maybe thats the workaround? LOL