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Participant
December 10, 2024
Question

Indesign lagging on new Mac

  • December 10, 2024
  • 1 reply
  • 139 views

I have a brand new Mac studio M2 Max, 64GB Im running the latest adobe cloud sorftware but having an issue with Indesign. indesign runs fine when I first install it then has a huge lag - both when selection/moving within the app (even on tiny documents) and also clicking into the app from another program (can take up to 10 sec to reveal when I click from one program to indd) working within the program everything lags, text, moving, selecting - any help! I have uninstalled and reinstalled and again works ok for about half an hour then its off again

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1 reply

Community Expert
December 10, 2024

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

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Do you have an app called Magnet installed - causing issues for some users

 

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Try resetting your preferences:

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

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What OS is it? 

What version of InDesgin?
Can you install the previous version of InDesign from CC and see if it behaves the same?

Could be compatibility issue with new Mac OS. 

 

Do you have any third party apps installed, VPN, WebRoot or any other antivirus/firewall?