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Participant
July 28, 2024
Question

Indesign lent

  • July 28, 2024
  • 4 replies
  • 591 views

Bonjour / bonsoir

Cela fait maintenant quelques semaines lorque j'utilise inDesign le logiciel est super lent voir inutilisable toutes les actions que je fais sont en décalé ou ne fonctionne pas, j'ai installer et desintaller le problème est toujours là.

 

Merci 

This topic has been closed for replies.

4 replies

jmlevy
Community Expert
Community Expert
July 30, 2024

Bonjour @Nelly29894433pkrq 

Je redis en français ce que plusieurs personnes te demandent :

  • Quelle version d'InDesign utilises-tu ?
  • Sur quel système ?
  • As-tu esayé de redémarrer ton ordinateur ?
  • As-tu essayé de réinitialiser les préférences d'InDesign ?
Harshika Verma
Community Manager
Community Manager
August 5, 2024

Hi @Nelly29894433pkrq,

Hope you're doing well!

 

We would like to follow up on your issue. Are you able to resolve the issue? Please feel free to update the discussion if you need further assistance.

 

We would also like to hear the solution if your issue is resolved which might help our customers experiencing the similar issue.

 

Thanks,

Harshika

Barb Binder
Community Expert
Community Expert
July 30, 2024

Hi Nelly:

 

Answering all of the questions asked so far will help us help you faster. 

 

~Barb

~Barb at Rocky Mountain Training
Robert at ID-Tasker
Legend
July 28, 2024

@Nelly29894433pkrq 

 

What platform and OS / InDesign version?

 

Have you installed InDesign a few weeks ago and you have this problem from the beginning  - or was it an old installation and it was working fine before?

 

Do you work locally or remotely - network, cloud, VPN, external drive?

 

Participant
July 29, 2024

Hi I use indesign since november 2023 and i work locally

leo.r
Community Expert
Community Expert
July 30, 2024
quote

Hi I use indesign since november 2023 and i work locally

By @Nelly29894433pkrq

 

What's your exact current version of InDesign and the operating system?

Barb Binder
Community Expert
Community Expert
July 28, 2024

Hi Nelly:

 

 

~Barb

 

~Barb at Rocky Mountain Training