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_caseyadobe_
Participant
October 18, 2007
Question

InDesign - need a "Fix my Corrupted File" Upload Service

  • October 18, 2007
  • 111 replies
  • 86138 views
There are frequently posts on the forum for people who have corrupted INDD files. This means lost work and frustrated InDesign users.

The Indesign team should offer a "Fix my File" upload link to its customers.

For each corrupted file, you will help a customer, and in the process, hopefully improve the overall stability of the product (which has issues) and benefit everyone...

Adobe: If you are afraid that you will be swamped with requests to "Fix my File", then you should probably just get out of the SW business now...
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    111 replies

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    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    October 18, 2007
    Is this a feature request or a rant? While I agree that ID CS3 crashes
    more often than prior versions, I've yet to see a file corrupted because
    of it.

    Additionally, I haven't seen "frequent" posts about corrupted files. Perhaps a post in the main forum with FULL system specs as well as your maintainence routines would be helpful

    Bob
    Harbs.
    Harbs.
    Legend
    October 18, 2007
    While I don't agree with the tone of the post, I think it's really not a
    bad idea for there to be such a service (even for pay). Corrupted files
    (once in a while) are a fact of life. Sometimes a lot of work can be
    lost at tremendous expense.

    I'll take this as a feature request, and agree with the idea.

    Harbs
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