Lena34732089uf6z

Participant

Answered

InDesign New Version isn't opening

Forum|Forum|2 years ago
January 11, 2024
7 replies
486 views

Hej Folks, i have massive problem with the newest version of InDesign. I click on the icon to open the app, for some minutes it tries to open the app and than its closed again. I have no chance to open InDesign. Can someone help please? I deinstalled it twice but nothing works.

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Correct answer BobLevine

Okay. Let me guess, you haven't updated Ventura, have you? Get it up to 13.6.2 but don't move to Sonoma.

Community Expert

Community Expert

Nobody can help without more detail. To start with:

Operating system
RAM
Processor

Robert at ID-Tasker

Legend

First of all - what platform and os version?

If Mac and Sonoma - InDesign isn't fully supported.

You can still try to Reset Preferences and other tricks:

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshooting/m-p/11990234?search-action-id=492115793047&search-result-uid=11990234

Lena34732089uf6zAuthor

Participant

MacOs ventura // InDesign Version 19.1

Community Expert

Correct answer

Community Expert

Okay. Let me guess, you haven't updated Ventura, have you? Get it up to 13.6.2 but don't move to Sonoma.