Skip to main content
Participant
September 20, 2023
Question

Indesign non si apre

  • September 20, 2023
  • 4 replies
  • 2135 views

Il programma improvvisamente ha smesso di aprire, per aprirlo è necessario disinstallarlo e reinstallarlo nuovamente. 

In teoria la versione è compatibile con il mio macbook

- Indesign versione 18.5 (Apple silicon/Intel)

- Macbook Pro con Apple M2, 8 GB, MacOS 13.0

 

Una volta chiuso il prgramma o spento il pc non mi è più possibile riaprirlo

This topic has been closed for replies.

4 replies

Derek Cross
Community Expert
Community Expert
September 25, 2023

How much spare hard disk capacity do you have?

September 25, 2023

I don't know what version of InDesign 2023 is unaffected. If InDesign 2022 is good enough for you: Install InDesign v17.4. That is the only version of InDesign 2022 that will work. Nothing newer, nothing older.

Derek Cross
Community Expert
Community Expert
September 25, 2023

Try resetting the InDesign preferences back to the factory defaults to see if that resolves the issue:

1) Close InDesign
2) Double-click on the Adobe InDesign's icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialogue box appears, asking you “Delete InDesign Preference Files?” Click Yes.

(If you don't see the question do it again.

Participant
December 20, 2023

With this trick it works but just for one time...

Every time I need to open the program I have to do the same keys combination (CTL+OPT+Shift)!

Why?

 

leo.r
Community Expert
Community Expert
September 20, 2023

update to the latest macOS version - it solved the issue for many users.

Participant
September 25, 2023

Non mi risultano aggiornamenti macOS disponibili, i problema è ancora presente a distanza di giorni

 

leo.r
Community Expert
Community Expert
September 25, 2023

you mentioned you're running macOS 13.0. the latest version is 13.6.

 

you don't see any updates in System Settings > General > Software Update?