Participating Frequently

Question

indesign not closing

Forum|Forum|2 years ago
September 11, 2023
7 replies
1618 views

Hi

My Indesign is not closing after using the software, only way to close is to Control, Alt and delete

Telling me the software is all up to date ?

Bug

D

dhucul1960

Participant

Its 2025 and still same problem on mac mini m4.

leo.r

Community Expert

Its 2025 and still same problem on mac mini m4.
By @dhucul1960

What are your exact versions of macOS and InDesign?

S

Scott26660775fl74

Participant

This is still happening to us in 19.0. I thought that updating would fix it, but it did not.

W

WARRAN32203972jjr8Author

Participating Frequently

Mine now seems fine, very strange, no updates installed, made a large catalogue and the error dissapeared !

T

Tracy24207371nz0s

Participating Frequently

I've had the same issue for a few weeks now. It seems completely random when it happens. I just had this happen when I closed a document and the actual app would not close without going to my task manager to close it there. I opened up the same exact file again to test, closed it again, clicked the X to close the app and suddenly it closed just fine.

I am usually always connected to a server drive through work, either directly or through a VPN. I've had the issue both ways.

Indesign Specs: 18.5 x64

J

justin325939556dqw

Participant

Hi @WARRAN32203972jjr8

You likely have an inactive/unaccessable drive pinned to your Quick Access panel that the program is trying to access. Try removing drives from Quick Access. I was having this same problem and this resolved the problem.

L

Laubender

Community Expert

Hi @justin325939556dqw ,

interesting observation! Thanks for that.

I'll keep an eye on the Quick Access panel next time when I'm about to go offline.

Thanks,
Uwe Laubender
( Adobe Community Expert )

L

Laubender

Community Expert

So is your issue resolved now? And how exactly was it resolved?

Regards,
Uwe Laubender
( Adobe Community Expert )

W

WARRAN32203972jjr8Author

Participating Frequently

Hi No its is not resolved ?

L

Laubender

Community Expert

Well, if it is not resolved I unmarked my answer as the "Correct" one.

As for now, I only can tell, that this happened to me as well when I was offline and working with InDesign 2023 version 18.5.0. Closed a document where all the links of placed graphics pointed to a server volume on a local network. Tried to quit InDesign then, but it won't quit. I had to kill the process. All that on macOS 12.6.8.

Unfortunatelly this is all I can contribute for now.

If you are working online and this happens when all documents are closed, I have no idea what exactly is going wrong on your side.

Regards,
Uwe Laubender
( Adobe Community Expert )