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L
lynng18135973
Participant
August 6, 2024
Question

Indesign not exporting any tags to pdf files

  • August 6, 2024
  • 3 replies
  • 504 views

Hi all

 

Need help with Indesign documents exported as accessible pdf files. I've been producing accessible files for a couple of years now without too many problems (always sorted). But recently after lastest updates to Indesign and Acrobat I've found that when opening the pdf file and checking accesibility tags – the document displays No Tags available? The indesign doc I've set style sheets – added H1/H2 etc and P style for output to pdf (originally I used to leave these as default for Indesign to manage) , but nothing arrives in the pdf – I'm having to manually set all styles and tags within acrobat. Frustrating to say the least. 

Please don't suggest I check the Create tagged pdf in the output to pdf as I have a preset for Accessibles.

 

Any suggestions welcome – life has become tiresome with accessibility lately!

This topic has been closed for replies.

3 replies

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
August 6, 2024

Hi there,

 

Thank you for reaching out. I found a similar issue mentioned in this post: https://adobe.ly/4du574I. Would you mind trying the steps suggested in the post and let us know if that helps?

 

I am also keeping the discussion open for our experts, who might have more suggestions for you.

 

Thanks,

Harshika

L
lynng18135973Author
Participant
August 6, 2024

Hi Harshika

I've seen the posts but the problem is there are no tags showing in the document and therefore no tag tree either?

Thanks

 

Lynn

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
August 27, 2024

Hi @lynng18135973,

 

I hope you’re doing well.

 

We wanted to follow up on the status of your issue. Were you able to resolve it? If yes, please share the solution that worked for you, as it may help others in the community experiencing a similar issue.

If the issue still persists, to get a clearer picture, could you please share which version of InDesign and Acrobat you’re currently using? Additionally, is this happening with all documents or just specific ones? If possible, could you share a screenshot of your PDF export settings? This will help us troubleshoot more effectively.

Feel free to update the discussion if you need any further assistance.

 

Thank you,  
Abhishek Rao

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