InDesign not finding a font that should be accessible from Adobe Fonts

Hi @viliusp51472399,
 

Just checking in - were you able to resolve the issue after trying our experts' suggestions? If they helped, kindly mark the helpful reply as the correct answer so other users facing the same issue can find the fix easily.

If you're still stuck, share where things stand and we'll continue from there.

Anubhav

This usually occurs when there has been mixed activations of either the Google OpenTypeTT version of Barlow and the OpenTypeCFF version of Barlow served by Adobe Fonts, or vice-versa.

What exacerbates it is that if you have InDesign set to Auto-Activate Adobe fonts, it may not activate the whole family incorrectly. It’s always best to go to your CC App and check and “Install” the entire family as necessary as opposed to simply “Activating”

In the Google<> Adobe issue, even if the other designer had switched to using purely the Adobe fonts versions, the .indd file may still have a reference to the Google version because of font caching.

e.g. If I created a document using the Google versions, they will be listed as missing when you open that file with the Adobe Fonts version loaded at your end. Unfortunately, InDesign currently just flags this by adding (OTF) to the name, which is a bit unhelpful. It would be nice if it said specifically (OTF TT) or (OTF CFF), but that’s for a feature request!

What to do: If you are CERTAIN you only have the Adobe Fonts versions activated (e.g. no existing Google fonts installed on your System) you can safely Replace the missing font with the version you have activated. Although the outlines between the TT and CFF version are technically different, they have the same appearance, so your document should be fine going forward, and you will be confident all the fonts are from the same source (make sure you click the button to update Styles when you do the Find/Replace).

However, if both you and the other designer is certain thay never had the Google version installed, then making sure the whole family is “Installed” should help.

Hi ​@viliusp51472399 , Barlow is a Google font and the version supplied by Google is installed on your system. The Adobe Font Barlow has a different version number, which you can check in Find/Replace Font. Try replacing the missing Barlow (OTF) version with the activated Adobe version;